[cisco-voip] CCM 4.3(1) SA and local administrator password restrictions on installation

[Paul]

I was just told by TAC that using only alphanumeric characters for all of the passwords within CUCM is best practice. Of course, if all of the passwords are the same, they have to be a maximum of 15 characters or else IP IVR has a conniption and refuses to install when it comes to entering the secret password phrase of 15char+.

What other problems might occur besides AXL issues? I'm not concerned about AXL issues since the customer isn't going to be deploying any AXL applications on this 4.3(1) cluster anytime soon.

Paul



----- Original Message ----
From: Ryan Ratliff <rratliff at cisco.com>
To: Paul <asobihoudai at yahoo.com>; cisco-voip at puck.nether.net
Sent: Thursday, June 11, 2009 4:53:23 PM
Subject: RE: [cisco-voip] CCM 4.3(1) SA and local administrator password restrictions on installation

SA isn't used by anything in CUCM that I'm aware of (maybe some IPCCX stuff)
and by default the SQL database isn't even set to mixed mode. 
The local Administrator account is going to be limited by the apps that use
it.  AXL has always had issues with special characters.  The good news is
that the local admin account can be changed at any point without breaking
services (assuming it's changed cluster-wide).

-ryan

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Paul
Sent: Thursday, June 11, 2009 3:43 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CCM 4.3(1) SA and local administrator password
restrictions on installation


http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/install/4_3/cm431ins.html

Being bitten in the ass by Cisco documentation more than once in two weeks,
I'd like to get some clarification on passwords for the local Administrator
(NT admin account I'm assuming), and the SA (SQL Server system
administrator).

The URL above warns "When entering passwords for the local
Administrator and SA (SQL Server system administrator) accounts, enter
alphanumeric characters only. The account password must match on every
server in the cluster." I'm assuming this means NO SYMBOLS, PUNCTUATION, OR
OTHER GOBBLEYGOOK. The customer has created a password with symbols and
punctuation so I'm quite concerned that I need to blow away the cluster and
reinstall all three nodes because of this. I'd, naturally, like to avoid
such self-flagellation but if required will do what needs to be done.

Can anyone confirm that only A-Z, a-z, 0-9 are the only characters allowed
for these passwords? Thanks!

Paul



      

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