[cisco-voip] [OSL | CCIE_Voice] CUPC Presence statuses...

[Jonathan Charles]

Really, try it.

Seriously.

GO to CUPC, select control of desk phone, start an IM with someone...
call a third person... If the CUPC is set to use the hard phone, you
will not see the status.

On Wed, Jun 10, 2009 at 3:46 PM, Cristobal
Priego<cristobalpriego at gmail.com> wrote:
> that status is set through SIP.
>
> make sure that the user is associated to the proper gateway profile. restart
> the SIP Proxy.
>
> I have CPUC integrated and it will let you know when you are on the phone,
> idle, away, in a meeting, dnd
>
> 2009/6/9 Jonathan Charles <jonvoip at gmail.com>
>>
>> The primary extension is set.
>>
>> Both CUPC and the 7961 are associated to the user.
>>
>> The user is assigned to the DN on both devices.
>>
>> The user is listed as a UserID on both devices.
>>
>> CUPS is 7.0(2); CUCM is 7.0(1)
>>
>>
>>
>> Jonathan
>>
>> On Tue, Jun 9, 2009 at 8:39 PM, Priyank Kiran<priyank.kiran at gmail.com>
>> wrote:
>> > Make sure the setting for Primary Extension on the user page looks OK.
>> > If
>> > both the softphone and deskphone share the same extension, you should be
>> > OK
>> > after switching the application from softphone to deskphone.
>> >
>> > -Priyank
>> >
>> >
>> > On Tue, Jun 9, 2009 at 4:29 PM, Jonathan Charles <jonvoip at gmail.com>
>> > wrote:
>> >>
>> >> OK, so we basically have three statuses...
>> >>
>> >> Available, green with a checkbox....
>> >>
>> >> Idle, Yellow with a minus sign...
>> >>
>> >> and DND which is red with a slash....
>> >>
>> >> How do we show that someone is on the phone? It appears to only work
>> >> when I make the call using the softphone... (CUPC), but if I set CUPC
>> >> to use the deskphone and make the call either thru the desk phone or
>> >> thru CUPC, I do not show as on the phone from other users...
>> >>
>> >> Control of the phone from CUPC works fine... no probs at all...
>> >>
>> >>
>> >> Jonathan
>> >
>> >
>
>