[cisco-voip] Question About Dial-from-Contacts vs. Click to Call

[Voice Noob]

Why do you NEED to migrate? I had a customer go from 4.1.3 to 7.0 using the
TSP and after they upgraded the TSP it still worked for them.

 

Now with that said you SHOULD use CTC and not the TSP for this
functionality. 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Miller, Steve
Sent: Monday, June 15, 2009 12:29 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Question About Dial-from-Contacts vs. Click to Call

 

We are moving from CCM 4.1.3 to CUCM 7.0.2.  We have been using Dial from
Contacts the past three years, but now it is my understanding that we need
to move to Click to Call.  Do we need to uninstall Dial from Contacts before
we push the Click to Call program. Has anyone else encountered a similar
migration?  Any insight about this situation would be helpful.  Thank you!

 

Steve Miller
Telecom Engineer
Dickstein Shapiro LLP
1825 Eye Street NW | Washington, DC 20006
Tel (202) 420-3370| Fax (202) 330-5607
MillerS at dicksteinshapiro.com 

 

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