[cisco-voip] CallManager call duration limit setting

[Paul]

Welp, that's what those surveys at the closure of your cases are for. You put something specifically and factually negative on the report and you're sure to get a call back from their manager.



________________________________
From: Lelio Fulgenzi <lelio at uoguelph.ca>
To: Jonathan Madziarczyk <JMad at cityofevanston.org>
Cc: cisco-voip at puck.nether.net
Sent: Tuesday, June 16, 2009 10:59:13 AM
Subject: Re: [cisco-voip] CallManager call duration limit setting


OK - so it's not just me. I've seen a lot less help from the TAC with respect to replicating what we have and trying until it works then giving us the solution.

I'm seeing more of what you just presented. With a lot more "shoulda, woulda, coulda" ...

    * try this, it should work
    * well, if you're running into this bug, doing this should work
    * etc...This level of confidence doesn't leave us with warm fuzzy feelings. That's for sure.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt


----- Original Message -----
From: "Jonathan Madziarczyk" <JMad at cityofevanston.org>
To: cisco-voip at puck.nether.net
Sent: Tuesday, June 16, 2009 10:55:03 AM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] CallManager call duration limit setting


Heh, at least you get to talk to them. 
This new emerging model of TAC saying “try this”, you try it and
respond 5 min later with “nope that didn’t work, what next”
followed by 24 hours of silence is getting on my nerves.
 
 
 

________________________________

From:cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Tuesday, June 16, 2009 9:44
AM
To: Matthew Saskin
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip]
CallManager call duration limit setting
 
OT:
 
I found out about that time limit on a TAC call.  At exactly 12
hours the call dropped.  =)
 
Scott
On Tue, Jun 16, 2009 at 4:16 AM, Matthew Saskin <msaskin at gmail.com> wrote:
I'm pretty sure you can't llimit duration of specific types of calls.
The service parameter you found is indeed a time limit, but its
applied to all calls.


On 6/16/09, Alan Su <cj.alan at gmail.com>
wrote:
> Dear All,
>
> I would like to configure a call duration setting to limit the outbound
PSTN
> call in 30 mins at most, but I can't find any related fields in router
> pattern. The only thing I found is "maximum call duration" in
service
> parameter but it doesn't manage the call duration limit. Does anyone know
> how to implement the duration limit for outbound calls? Please kindly
> advise, thanks a lot~
>
> Regards,
> Alan
>


--
Matthew Saskin
msaskin at gmail.com
203-253-9571
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