[cisco-voip] MVA questions

[Leslie Meade]

Opss I should of checked that..

 

http://172.16.1.20:8080/ccmivr/pages/IVRMainpage.vxml

 

does infact get me to a vxml page

 

 

From: Jason Burns [mailto:burns.jason at gmail.com] 
Sent: Monday, June 22, 2009 11:21 AM
To: Leslie Meade
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MVA questions

 

Typo:

http://<Unified <http://%3cUnified>  CM Publisher IP
Addr>:8080/ccmivr/pages/IVRMainpage.vxml

>From the Features and Services Mobility Guide for 7.X ccm. Not sure what
version you're running, but in this version the page you want is

ccmivr

not

cmmivr

Check the features and services guide for your exact version, but you
can just change the URL, throw it into a web browser and see if it comes
up. If your browser can load it then your GW can probably load it.




On Mon, Jun 22, 2009 at 2:13 PM, Leslie Meade <lmeade at signal.ca> wrote:

Yea I checked that out...

Stopped and started it on both servers

And I get 

type Status report

message /cmmivr/pages/IVRMainpage.vxml

description The requested resource (/cmmivr/pages/IVRMainpage.vxml) is
not available.

 

So it looks like a callmanager issue ?

 

 

From: Jason Burns [mailto:burns.jason at gmail.com] 
Sent: Monday, June 22, 2009 11:12 AM
To: Leslie Meade
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] MVA questions

 

It says your VXML service is not loaded:

http://172.16.1.20:8080/cmmivr/pages/IVRMainpage.vxml

If you put that link into a web browser do you get an XML page?

Have you activated the Mobile Voice Access service in CCM?

On Mon, Jun 22, 2009 at 1:07 PM, Leslie Meade <lmeade at signal.ca> wrote:

MVA is not working for me. I have gone through the cisco docs cannot
find the answer.

When debugging the H.323 gateway I noticed this error

       CALL_CONTROL-6-APP_NOT_FOUND: Application mva in dial-peer 66891
not found.  Handing callid 21550 to the alternate app .

Voice-GW-01#sh call application voice mva
Script Name : mva
      URL  : http://172.16.1.20:8080/cmmivr/pages/IVRMainpage.vxml
      Type : Service
      State: Not Loaded
      Life : Configured
      Exec Instances: 0

Script Code Begin:
--------------------------------


--------------------------------

But I have it setup in the application

        Service mva
http://172.16.1.20:8080/cmmivr/pages/IVRMainpage.vxml

Here are my dial peers

dial-peer voice 66891 pots
 description **** MVA *****
 service mva
 incoming called-number 6689
 direct-inward-dial
!
dial-peer voice 66892 voip
description **** MVA *****
destination-pattern 6689
 session target ipv4:172.16.1.20
 dtmf-relay h245-alphanumeric
 codec g711ulaw
 no vad

Anyone help out? I am running  12.4(13r)T

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