[cisco-voip] 7961 hook switch problems

Jason Aarons (US) jason.aarons at us.didata.com
Sun Jun 28 11:31:15 EDT 2009


What version of firmware are you 7961 phones running?

 

Does the problem occur on new out-of-box phones? Or are these phones 2-3
years old?

 

Is this a new installation and have there been any changes?

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Cristobal
Priego
Sent: Sunday, June 28, 2009 11:19 AM
To: rshearri at uchicago.edu
Cc: csco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7961 hook switch problems

 

what version of CCM do you have?

2009/6/28 <rshearri at uchicago.edu>

Hi


I am having 7961 switch hook reported problems. On some
phones when the hanset is lifted, the speaker goes off hook
immediately, an there is a delay for dial tone to be heard
through the handset. Is there a fix for this or is just
replacing the phone the only fix?

Robert
Robert Shearrill

University of Chicago
Communication Tech.
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