[cisco-voip] username not showing up on Callmanager Express

[Ryan Ratliff]

EM has nothing to do with calling name.  I was referring to having a  
Display or Alerting Name field set on the line making the call to CCME.

What type of gateway is CCME defined as in CCMAdmin?  If it is H.323  
then you need to have "Display IE Enabled" set for outbound calls in  
order to send calling name.

-Ryan

On May 14, 2009, at 1:25 PM, Oddiraju, Kiran @ London SMC wrote:

Thanks for the quick response Ryan. The phones on CUCM have extension
mobility enabled and users logged onto the phones. The gateway settings
on CUCM has Calling Name Presentation Allowed.

-----Original Message-----
From: Ryan Ratliff [mailto:rratliff at cisco.com]
Sent: 14 May 2009 18:07
To: Oddiraju, Kiran @ London SMC
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] username not showing up on Callmanager Express

Services have nothing to do with calling party name.   In order for
CUCM to pass calling name to CCME first the phones have to have names
assigned to them.   Next look at the settings on the gateway/trunk
going to CCME to ensure outbound calls have display enabled.

-Ryan

On May 14, 2009, at 11:41 AM, Oddiraju, Kiran @ London SMC wrote:

Guys,



I have a problem with my Cisco CallManager Express (CCME). I have my
MPLS sites on Cisco CallManager (CCM) and few remote VPN sites on
CCME. I have URL service pointing to my CCM under Telephony Service
on the CCME. Now when the CCME users call the CCM users the name
shows up on the screen but when they receive calls from CCM only
number shows up but no name. How can I force CCME see the user names
when they receive calls from CCM?



url information http://192.168.1.101/CCMCIP/xmldirectory.asp

url services http:// 192.168.1.101/CCMCIP/xmldirectory.asp



Many thanks,

Kiran

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CB Richard Ellis Limited, Registered Office: St Martin's Court,
10 Paternoster Row, London, EC4M 7HP, registered in England and Wales  
No. 3536032.
Regulated by the RICS and an appointed representative of CB Richard  
Ellis
Indirect Investment Services Limited which is authorised and  
regulated by the Financial Services Authority.

This communication is from CB Richard Ellis Limited or one of its
associated/subsidiary companies. This communication contains information
which is confidential and may be privileged. If you are not the  
intended recipient,
please contact the sender immediately. Any use of its contents is  
strictly prohibited
and you must not copy, send or disclose it, or rely on its contents  
in any way whatsoever.
Reasonable care has been taken to ensure that this communication
(and any attachments or hyperlinks contained within it) is free from  
computer viruses.
No responsibility is accepted by CB Richard Ellis Limited or its  
associated/subsidiary
companies and the recipient should carry out any appropriate virus  
checks.