[cisco-voip] Adding names for outside callers

Fri May 15 12:53:05 EDT 2009

Not me. TAC told me no can do.

________________________________
From: Anthony Kouloglou <akoul at dataways.gr>
To: "Mooney, Nicholas" <Nicholas.Mooney at astrazeneca.com>
Cc: cisco-voip at puck.nether.net
Sent: Friday, May 15, 2009 12:43:30 PM
Subject: Re: [cisco-voip] Adding names for outside callers

Hi all,
that was great idea! I have been using it on my 2811 running 12.4.22.T1
and CUCME 7.0(1) with no problem.:-) 
It works fine: incoming calls to DID phones, shows the callerid info
that is pulled from a web server that looks up a local database.
But, when the original called person transfers the call to another
ipphone in the same CUCME, this info is lost.
Has anyone accomplished to preserve this info during the trasnfer?

Thanks
Anthony

Mooney, Nicholas wrote: 

Hi

No
worries guys. 

I
have been using it on 2821's with this image:
c2800nm-ipvoice_ivs-mz.124-15.T4.bin

I
suspect most 124t images would be fine…

Nick

From:Justin Steinberg
[mailto:jsteinberg at gmail.com] 
Sent: Friday, 8 May 2009 9:12 PM
To: Lelio Fulgenzi
Cc: Mooney, Nicholas; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Adding names for outside callers

I echo Lelio's
comments -
thanks for sharing, this is excellent.

Nick can you tell us what versions of IOS you've had success running
with this
TCL script?
On Thu, May 7, 2009 at 7:14 PM, Lelio Fulgenzi
<lelio at uoguelph.ca>
wrote:
This
is fantastic Nick. Thanks for sharing. I'm sure many of us
will find this useful. Even if only to begin playing with this stuff
and using
the code you provided as a basis.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt

----- Original Message -----
From: "Nicholas Mooney" <Nicholas.Mooney at astrazeneca.com>
To: cisco-voip at puck.nether.net
Sent: Thursday, May 7, 2009 3:10:37 AM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] Adding names for outside callers
Hi,

Found
the solution to my problem in the end - with some help from Cisco. 

The
solution attached allows you to have a script that runs on your PSTN
gateway
that polls a www server for the name of any incoming caller's ANI. You
need to
build your own www site, script and database to return to the results -
however
you probably already have most of this in the form of an internal
company phonelist.
We are using CUCM 6 & 7 and a 2821 for the voice infrastructure,
and IIS
and SQL which is feed from Active Directory for the database
infrastrucutre. It
all works perfectly with about 3000 numbers in the database.

The
functionality is enabled by a TCL script that goes on the PSTN gateway
router.
The script came from Cisco initially and works like this:

Router
gets an incoming PSTN call that matches the DID dial peer.
Router
executes the attached script (caller_name.tcl)
caller_name.tcl
sends a www POST request with the parameter "ani" which is the
caller's number / ani to your www server
you
build a website at http://x.x.x.x/IPTelephony/Default.asp that takes the ani
as a POST and looks it up in your corporate directory
your
script at http://x.x.x.x/IPTelephony/Default.asp must return either the plain text-only name like "Joe Bloggs" or
another string like "Unknown Caller" -- no html or anything else,
just characters
the
characters/string returned from the script is displayed on the screen
of the IP
Phones

You
need to get the caller_name.tcl script and do this:

 change x.x.x.x to the IP of your webserver

 change y.y.y.y to the IP of your publisher

 load the script into the TFTP root on your publisher

 setup your x.x.x.x website and scripts and database (the hard bit)

 add these commands to your gateway:

application
service
caller tftp://y.y.y.y/caller_name.tcl

dial-peer
voice 4000 pots

description Incoming PSTN Calls
  service
caller

incoming called-number 99999999..$

direct-inward-dial

and
your done…

Also
- if you use remote destinations / mobility / snr then the CUCM will
overwrite
whatever ANI response the tcl script gets. So if altering name is set
for a
remote destination (mobile phone) then it will overwrite whatever the
gateway
puts there.

Hope
this helps someone --- it really should be a standard feature from
Cisco but
its not.. It seems whenever I replace a PABX with a Cisco solution this
is one
of the first things users ask for - as most PABX's could have global
name /
outside number combinations in a directory or abbreviated numbering.

Nick.

From:Jason Burns [mailto:burns.jason at gmail.com] 
Sent: Friday, 28 November 2008 2:59 PM
To: Mooney, Nicholas
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Adding names for outside callers

The
Mobility feature in CallManager 6.X might do what you're
looking for.

When the remote device associated with a particular user calls in,
CallManager
does know which user is making the inbound call. I don't know what the
display
info would be on these calls though.
On
Thu, Nov 27, 2008 at 9:40 PM, Mooney, Nicholas <Nicholas.Mooney at astrazeneca.com>
wrote:
Hi

We have a requirement for our staff with mobile/cell phones calling to
CallManager to have their name displayed when the phone is ringing,
along with
their number.

I know it can be achieved on ARC Enterprise if you add the external
numbers to
phone book, but we need it display on all general SCCP handsets (such
7942).

Any ideas? Can the names be added on the gateway (h.323) or through a
translation pattern or a TCL script?

Up to 500 names/numbers would be needed.

Regards,

Nick

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing
list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

________________________________

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090515/238b157e/attachment.html>