[cisco-voip] Caller ID on 2811

Robert Singleton rsingleton at morsco.com
Fri May 15 15:09:05 EDT 2009


In another thread, Wes Sisk wrote:

> You can disable the reception of callerid and have the 
> call routed immediately but then you would not receive callerid.

I don't appear to get CallerID anyway...

Actually, I opened a TAC case on this a long time ago. Apparently, the 
hardware combination of 2811 and VIC2-4FXO doesn't handle CallerID 
somehow. I think the phrase "ISDN backhaul" came up in the conversation, 
but it's been a long time. I don't remember the details. I think FXO 
ports on an NM-HDA support the backhaul, but not the HWIC.

Always willing to get a 2nd opinion, because I have 20-someodd locations 
that would like to have CallerID. Heck, I'd like to have it because 
troubleshooting an incoming call is much easier if you can find the 
number in CDR instead of depending on the user to note the time 
accurately enough. It's hard enough getting them to nail down the DAY it 
happened...

Robert




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