[cisco-voip] MCS7825-H3 NIC1 is Dead.

[Richard Humphries]

I receive no link light on the NIC or on the front of the server, switch port shows down.  If I move the same cable to NIC2 I get a link light on the NIC, LED on the front of the server and the switch port changes to up.

Here's the odd thing that I just discovered and notified TAC of.  If I plug NIC1 into a Catalyst 3550 100MB port it works fine.  It's just when the NIC1 is plugged into the GIG port on the 6509 that it fails to bring up a link.  I know the switch port is configured correctly on the 6509, otherwise NIC2 wouldn't come active.

I have 4 other servers running CallManager 7, UCCX7, and Unity 7 plugged into the 6509 using NIC1 with no issues. (7825, 7835, and 7845's)

I'm starting the CER7 install now, once it's installed I'm going to try to hardcode the speed/duplex on the server and plug it back into the 6509 and see if it works.

Thanks,


From: Chris Ward (chrward) [mailto:chrward at cisco.com]
Sent: Wednesday, May 20, 2009 11:00 AM
To: Richard Humphries; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] MCS7825-H3 NIC1 is Dead.

Hi Rich,

Out of curiosity, how are you confirming the NIC is dead?

-Chris

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Richard Humphries
Sent: Wednesday, May 20, 2009 10:28 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] MCS7825-H3 NIC1 is Dead.

I had two 7825's that out of the box NIC 1 was dead, so I was unable to install CER7.  Cisco sent me two new servers and I have the same problem with them as well.

Has anyone else experienced an issue like this before?  I'm awaiting on a response from TAC...wondering if there's a BIOS issue or possibly a Jumper missing, or installed incorrectly on the motherboard?

Thank you,







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