[cisco-voip] CUCM7 and CUC7 Voice Mail Issues

[Dana Tong (AU)]

Have you checked the following settings?

Forward calls no answer internal   (check voicemail checkbox checked, CSS has access to call voicemail pilot)
Forward calls no answer external  (check voicemail checkbox checked, CSS has access to call voicemail pilot)
Check call forward no answer timer set.

Cheers



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of svr.file at gmail.com
Sent: Tuesday, May 26, 2009 2:34 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUCM7 and CUC7 Voice Mail Issues

Hey All,

I have installed CUCM7 and CUC7 and integrated both using SCCP. Users have been imported into CUC7 using LDAP and import function, end users can access voice mail by pressing the Messages button on the phone, that all works fine.

The problem is that incoming calls to the phone (internal calls, have not tested external calls), after ring out, do not goto voice mail, although call forward all to voice mail works?

Any ideas?

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