[cisco-voip] Unity Question - Greeting Only Voicemail Box

Denis Pointer denis.mailer at gmail.com
Wed May 27 12:34:25 EDT 2009


we typically use a call handler for this (Like Lelio said, so it doesn't tie
up a license), but you could create a mailbox then on the greetings tab in
the After Greeting section move the dot from "take a message" to "send
caller to: Hang Up"

On Wed, May 27, 2009 at 10:30 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> I would use a call handler for this. You can use greetings administrator to
> change the greetings. This way you don't use a license.
>
> Biggest thing is, there is no way in Unity (or Unity Connection), to set a
> mailbox to not accept messages other than setting the quota to 0 and making
> sure the advanced setting of "check quotas for external callers before
> leaving a message is set". For internal callers, they can leave a message,
> but it will bounce back to them.
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Bill Webber" <Bill.Webber at tri-c.edu>
> To: cisco-voip at puck.nether.net
> Sent: Wednesday, May 27, 2009 11:48:30 AM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] Unity Question -  Greeting Only Voicemail Box
>
>  Is there a way to create a greeting only voicemail box?  This box would
> only play a greeting and then hang up.  Also there would need to be an
> individual that would be responsible for recording/changing the greeting.
>
>
>
>
>
>  Bill Webber
>
> 2900 Community College Avenue
>
> MSS-500
>
> Cleveland, OH 44115
>
> 216-987-4372
>
>
>
>
>
>
>
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>


-- 
Denis Pointer, A. Sc. T.
Customer Systems Analyst (Senior Design)

CCVP, CCNA, CCDA
Cisco Unified Contact Center Specialist
Cisco IP Telephony Design Specialist
Cisco Unity Design Specialist
Cisco Unity Support Specialist
Cisco IP Communications Express Specialist
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