[cisco-voip] Impact of Changing Active Directory username when integrated with UCM 7 and Unity Connection 7

[Wes Sisk]

One point of clarification from a colleague here in TAC:

UCCX relies on userid in [EndUser] table in cucm.  Changing last name, 
logon name or any other parameter will have no impact on userid field in 
enduser table and hence no impact to uccx.
The only way we will break things are if we manually change samAccount 
name in AD for this user.

So it may depends a little bit on what exactly you change about the user.

/Wes

On Tuesday, May 26, 2009 6:24:23 PM, Justin Steinberg 
<jsteinberg at gmail.com> wrote:
> also uccx7 tracks the userid so if you change the userid in AD then 
> the uccx user will become inactive and you will have to recreate all 
> the rmcm skills/configuration.  I hope the ccbu can put a fix in for 
> uccx for it to track user's based on objectguid like cucm.
>
>
>
> On Tue, May 26, 2009 at 3:28 PM, Wes Sisk <wsisk at cisco.com 
> <mailto:wsisk at cisco.com>> wrote:
>
>     have seen it changed.  has worked well.  CUCM tracks users based
>     on GUID rather than username specifically for this reason.  I did
>     hear of one related issue recently which I believe was for CUPS. 
>     I believe it is documented in CSCsz46082.
>
>     /Wes
>
>
>     On Tuesday, May 26, 2009 11:36:56 AM, Bill Talley
>     <btalley at gmail.com> <mailto:btalley at gmail.com> wrote:
>>     I haven’t done this but imagine that changing a username in
>>     active directory (due to marriage, divorce, or whatever reason),
>>     will cause havoc for the associated user in UCM and Unity
>>     Connection during the next synch period?  I’m guessing it changes
>>     the previous user account to inactive status and imports the
>>     updated AD account as a new user in both systems, thereby
>>     eliminating device associations, Unity Connection mailbox, etc.  
>>     I'm hoping I'm wrong and the AD username can be changed without
>>     impact to either UC application.
>>      
>>     I've checked the SRND for both and don't find any comments in
>>     this regard.  I've also search the archives, netpro and lmgtfy
>>     (although I'm hoping someone has more effective search critieria
>>     to send me one of those infamous links, LOL).  Unfortunately I
>>     don't have access to the AD server to make a temp account and test.
>>      
>>     Has anyone experienced, or otherwise know the true impact of such
>>     a change?   
>>
>>      
>>
>>     Thanks
>>     Bill
>>     ------------------------------------------------------------------------
>>
>>     _______________________________________________
>>     cisco-voip mailing list
>>     cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>>     https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>     _______________________________________________
>     cisco-voip mailing list
>     cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>     https://puck.nether.net/mailman/listinfo/cisco-voip
>
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20090527/bd1e1818/attachment.html>