[cisco-voip] IP Phone SSH

[Wes Sisk]

Ahh, this is the confusing part.  There are 2 levels of authentication.

the first is ssh authentication. this authenticates you on the network 
interface.  then you have to login to the phone. You successfully 
authenticated via ssh and reached the 2nd login prompt.  Are you working 
with TAC to diagnose a specific problem?  If so, they should provide the 
steps to access the phone and enable necessary debugs.

/Wes

On Wednesday, May 27, 2009 3:15:31 PM, Tanner Ezell 
<tanner.ezell at gmail.com> wrote:
> I checked the configuration file, it shows the user I created and 
> verified that its downloading the config. when i login with 
> testing/testing you get as seen below.
>
> downloaded and verified config locally
> ---
> C:\>tftp -i 10.x.x.x GET SEP001795CDDB5C.cnf.xml
> Transfer successful: 5999 bytes in 1 second, 5999 bytes/s
>
> C:\>findstr /I ssh SEP001795CDDB5C.cnf.xml
> <sshUserId>testing</sshUserId>
> <sshPassword>testing</sshPassword>
> (passwords are obviously
> dump from tftp trace showing file downloaded successfully
> -----
> Line 4885: 05/27/2009 11:59:00.455 TFTP|   
> NetworkService::asyncTFTPFileSend[0xb1816e78:1448:10.x.x.x:49239] 
> Serving File[SEP001795CDDB5C.cnf.xml] 
> Socket[23]|<CLID::x-Cluster><NID::10.x.x.x><LVL::Significant><MASK::0004>
>     Line 4895: 05/27/2009 11:59:00.506 
> TFTP|NetworkService::asyncTFTPReadReq[0xb1816e78:1448:10.x.x.x:49239], 
> Transfer completed. File[SEP001795CDDB5C.cnf.xml] 
> Socket[23]|<CLID::VHA20CCM01-Cluster><NID::10.x.x.x><LVL::Significant><MASK::0004>
>
> dump from putty
> -----
> login as: testing
> testing at 10.x.x.x's password:
> login: testing
> password:
>
> Invalid Username/Password Entry.
> login:
>
>
>
> On Wed, May 27, 2009 at 10:49 AM, Wes Sisk <wsisk at cisco.com 
> <mailto:wsisk at cisco.com>> wrote:
>
>     In that case TFTP service is not picking up the change from the
>     database. This is likely a problem with change notification. 
>     Quickest answer - restart TFTP service then reset phone.  If that
>     still does not do it then verify you are pointing to the proper
>     TFTP server and security/CTL files are not getting in the way.
>
>     You can confirm if the TFTP service has generated proper config
>     file.  Sample from my windows PC:
>
>     C:\Documents and Settings\wsisk\temp>tftp -i 14.48.40.56 GET
>     SEP001BD5846D80.cnf.xml
>     Transfer successful: 7283 bytes in 1 second, 7283 bytes/s
>
>     C:\Documents and Settings\wsisk\temp>findstr /I user
>     SEP001BD5846D80.cnf.xml
>     <sshUserId>mysshuser</sshUserId>
>
>
>     /Wes
>
>
>     On Wednesday, May 27, 2009 1:41:16 PM, Tanner Ezell
>     <tanner.ezell at gmail.com> <mailto:tanner.ezell at gmail.com> wrote:
>>     I reset and verified it downloaded the TFTP after reset, no go.
>>
>>     On Wed, May 27, 2009 at 10:38 AM, Wes Sisk <wsisk at cisco.com
>>     <mailto:wsisk at cisco.com>> wrote:
>>
>>         you have to reset the phone after making that config change. 
>>         Phone has to successfully TFTP config file from CM.  Most
>>         likely your phone is not successfully completing TFTP.
>>
>>         /Wes
>>
>>
>>         On Wednesday, May 27, 2009 1:02:25 PM, Tanner Ezell
>>         <tanner.ezell at gmail.com> <mailto:tanner.ezell at gmail.com> wrote:
>>>         Hey all
>>>
>>>         I'm playing around with one of our IP phones attempting to
>>>         ssh into it, however the username/password I setup on the
>>>         device configuration doesn't seem to have any effect. Am I
>>>         missing something?
>>>
>>>         I checked related threads, there was one but it did not go
>>>         over how to actually do it.
>>>         ------------------------------------------------------------------------
>>>
>>>         _______________________________________________
>>>         cisco-voip mailing list
>>>         cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
>>>         https://puck.nether.net/mailman/listinfo/cisco-voip
>>>           
>>
>>
>
>

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