[cisco-voip] e.164 numbering in AD with ldap synchronisation and extension mobility

[MILLS, Mark]

Hi All, 

 

I was wondering what other people do when using Extension Mobility with
AD integration and E.164 numbering in AD.

 

I am trying to work out the best way to make it easy for users to login
to their phones with minimum confusion and difficulty.  

 

Historically we have had the telephoneNumber field in AD set to their
DN, synced CCM to AD using the telephoneNumber field as the CCM userid
and they simply login to extension mobility with their DN and their PIN.

 

This gets messy for end users when using E.164 numbers in AD because of
the + sign... many of our users do not understand the formatting and get
confused.  I do not really like the idea of using the AD username as
login due to having to then use alphanumeric logins for extension
mobility.

 

What do other people do in this situation?  Is there a way to use a
custom attribute in AD's LDAP schema for the CCM userID sync, so we can
use the DN for their CCM login, but in AD still show the E.164 number
for the users telephone number.

 

Cheers,

    Mark

 

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