[cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)

[Ryan Ratliff]

License is for after the upgrade.

Can you pull any of the install logs from the active and inactive  
partitions? There should be a more specific failure cause in there.

-Ryan

On Nov 9, 2009, at 2:20 PM, O'Brien, Neil wrote:

Actually – I wonder if it has anything to do with the upgrade license  
file??  Do you apply the license before or after the upgade.  I have  
the upgrade license but I’m waiting for temp upgrade licenses because  
it’s a lab scenario.

Regards,

Neil O'Brien
Network Engineer

Datapac Ltd
Phone: +353 1 426 3500
Fax:    +353 1 426 3501
Email:  nobrien at datapac.com
Web:   www.datapac.com



Datapac is the leading Irish business technologies provider
IT Maintenance & Managed Services | Virtualisation & Storage Solutions  
| Microsoft Infrastructure Solutions
Voice & Data Networks | Unified Communications | Microsoft Dynamics  
Nav ERP | EPOS Retail Solutions | IT Consumables

From: O'Brien, Neil
Sent: 09 November 2009 19:18
To: 'Scott Voll'; Lelio Fulgenzi
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)

Thanks Guys, but I have the genuine DVD media from Cisco.  It didn’t  
work directly from the DVD so I created the upgrade ISO from the DVD.   
I don’t know if creating the ISO is the right way but the DVD media  
should work?

I didn’t check the MD5 hash but I suspect it will be ok.

Regards,

Neil O'Brien
Network Engineer

Datapac Ltd
Phone: +353 1 426 3500
Fax:    +353 1 426 3501
Email:  nobrien at datapac.com
Web:   www.datapac.com



Datapac is the leading Irish business technologies provider
IT Maintenance & Managed Services | Virtualisation & Storage Solutions  
| Microsoft Infrastructure Solutions
Voice & Data Networks | Unified Communications | Microsoft Dynamics  
Nav ERP | EPOS Retail Solutions | IT Consumables

From: Scott Voll [mailto:svoll.voip at gmail.com]
Sent: 09 November 2009 17:40
To: Lelio Fulgenzi
Cc: O'Brien, Neil; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)

have you also checked the MD5 hash to make sure it's a correct ISO file?

Scott

On Mon, Nov 9, 2009 at 9:30 AM, Lelio Fulgenzi <lelio at uoguelph.ca>  
wrote:
did you create a DVD from the ISO or did you create a DVD with the ISO  
file on it?

you want to create a DVD with the ISO file on it as an accessible file  
as far as I know.


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt



----- Original Message -----
From: "Neil O'Brien" <nobrien at datapac.com>
To: cisco-voip at puck.nether.net
Sent: Monday, November 9, 2009 12:06:26 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] CM Upgrade from 6.1(2) to 7.0(2a)

Hey,

I haven’t logged a TAC case for this yet as I thought I might be doing  
something silly.

I’m upgrading Call manager from 6.1(2) to 7.0(2a) in a lab environment  
prior to carrying it out on our production environment.

I tried running the upgrade via the DVD and about 45 mins into the  
installation I get “Error encountered: An unknown error occurred while  
accessing the upgrade file.”

So I thought it might be the DVD so I created an ISO of the DVD on my  
laptop and ran the upgrade via FTP which results in the same error.

Am I missing something??

Not a lot of info I know, but I can attach the install log if required?

Thanks in advance,

Neil





Regards,

Neil O'Brien
Network Engineer

Datapac Ltd
Phone: +353 1 426 3500
Fax:    +353 1 426 3501
Email:  nobrien at datapac.com
Web:   www.datapac.com



Datapac is the leading Irish business technologies provider
IT Maintenance & Managed Services | Virtualisation & Storage Solutions  
| Microsoft Infrastructure Solutions
Voice & Data Networks | Unified Communications | Microsoft Dynamics  
Nav ERP | EPOS Retail Solutions | IT Consumables


_______________________________________________ cisco-voip mailing  
list cisco-voip at puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip


_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091109/b063a77e/attachment.html>