[cisco-voip] call manager licensing
Lelio Fulgenzi
lelio at uoguelph.ca
Fri Nov 13 16:02:23 EST 2009
Interesting...might have to revisit this....but the internal ordering guide is hairy I've been told.
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt
----- Original Message -----
From: "Ted Nugent" <tednugent73 at gmail.com>
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Sent: Friday, November 13, 2009 4:00:12 PM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] call manager licensing
Not splitting hairs (and not arguing that you were told that either) but if that is true then they really need to upgrade their ordering guide because that is not what it says, and after I sent this and their own ordering guide to the accounts AM and SE they had no option but to wave the node upgrade fee and fix it on the backend. I guess the gist is don't let your ESW/UCSS expire....
Server Migrations - i.e. to a new, different and/or better server, such as a generation
change like 7825H1 to 7825H2, model change like 7825 to 7835 or 7835 to 7845,
manufacturer change like 7835H to 7835I, etc. If you just want to replace, spare or
expand Rail Kits, Fans, Power Supplies, Memory or Disk drives, see the ordering
instructions for Media Convergence Servers
Notes on UCSS:
• UCSS coverage for Hardware Migration SKU is not required/supported
On Fri, Nov 13, 2009 at 3:45 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote:
I agree, it's confusing...but to make it more confusing "different server" doesn't mean "different server class". My SE made it very clear that if you upgrade from a 7835 class to a 7845 class regardless of how you get there, you have to pay for the 7835 to 7845 upgrade SKU.
YMMV ;)
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Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt
----- Original Message -----
From: "Ted Nugent" < tednugent73 at gmail.com >
To: "Lelio Fulgenzi" < lelio at uoguelph.ca >
Cc: "Jason Aarons (US)" < jason.aarons at us.didata.com >, cisco-voip at puck.nether.net
Sent: Friday, November 13, 2009 3:40:53 PM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] call manager licensing
To further blow your mind why do you need the server migration SKU when upgrading within the same versions but not when upgrading more than 2 hops??? And what mechanism is used when its required for UCSS upgrades... I had a horrid time getting a clients contracts straight because another partner upgraded them via UCSS and went from a 7825 to a 7835 and CM 4.1 to CM 6.1 (no SKU required according to the info below right?), they then let their ESW lapse and tried renewing it but ESW was on the 7825 not the 7835 so Cisco tried making them buy new 7835 node license and ESW.... Sorry didn't mean to highjack your thread just got my blood pressure up thinking about it again....
===========================================
Server Migrations require ordering a Hardware Migration SKU (to cover royalties Cisco owes to its
suppliers) only if you are transferring licenses to a different server AND the Cisco Unified
Communications Manager major version changes by less than two (e.g. 3.3 4.3, 4.24.3,
5.16.0, 6.1(2) 6.1(3), 6.06.1/7.0, etc.). If you are not transferring licenses to a different
server OR you are upgrading by two or more major versions, a Hardware Migration SKU is not
required. These rules also apply for customers migrating from and/or to their own “Software-only”
hardware.
Notes on UCSS:
• UCSS coverage for Hardware Migration SKU is not required/supported
• Hardware Migration SKU requirements apply whether software is licensed via a la
carte/traditional, or licensed via UCSS.
Examples:
• Hardware Migration SKU is required for:
o Migrate to different server, no software upgrade
o Migrate to different server, upgrade 6.0 to 6.x
o Migrate to different server, upgrade 6.x to 7.x
• Hardware Migration SKU is NOT required for:
o Migrate to different server, upgrade 5.x to 7.x
o Migrate to different server, upgrade 4.x to 6.x/7.x
o Keeping same server, no software upgrade
o Keeping same server, upgrade 6.0 to 6.x
o Keeping same server, upgrade 6.x to 7.x
o Keeping same server, upgrade 5.x to 7.x
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