[cisco-voip] VG224 + SCCP + MoH

[Ryan Ratliff]

You are on the right track in that if CUCM was able to allocate the MOH audio source correctly then you would hear silence (or MOH) instead of tone on hold.  You need to look at CCM traces of the phone being put on hold to see why CUCM is invoking tone on hold. 

-Ryan

On Nov 16, 2009, at 6:23 AM, Glen Cobby wrote:

Hi All,

I have a VG224 which is configured for SCCP and have a couple of analogue phones connected. When an analogue phone calls an IP phone and the IP phone puts the analogue phone on hold we receive tone on hold rather than Music on Hold.

All devices are in the same Device Pool and Region and the MoH is sent as a multicast stream, if the VG224 was trying to listen to the Music on Hold and the multicast stream was not reaching the device I would expect silence. As I am getting tones it is as if the CCM is telling the device to play tone rather than the MoH stream.

Has anyone had MoH working to a VG224 analogue phone?

CCM Version - 6.1.3
VG224 Version - 12.4(15)T10

Thanks for any help.

Glen
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip