[cisco-voip] CIPC 7.0 drops call when conferencing

Ryan Ratliff rratliff at cisco.com
Mon Nov 16 11:20:35 EST 2009


Preferences->Audio.

-Ryan

On Nov 16, 2009, at 11:15 AM, Jonathan Charles wrote:

I don't see optimize for low bandwidth ont he CIPC.... is it somewhere else?

On Mon, Nov 16, 2009 at 10:08 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
> Does he have the "optimize for low-bandwidth" setting checked in his CIPC? This will force it to g.729 which will cause issues with the software CFB.
> 
> As a test see if he can create a meetme conference.
> 
> Otherwise you need to look at CCM traces to see what is going on.   At the point when the conference is created you will see each party do a DA to dial into the conference (the dialed number will look like a long random string of characters/digits) and immediately after this the media negotiation will happen.
> 
> -Ryan
> 
> On Nov 16, 2009, at 11:00 AM, Jonathan Charles wrote:
> 
> He is configured identically to the other CIPC users and is the only
> user who cannot conference.
> 
> 
> Jonathan
> 
> On Mon, Nov 16, 2009 at 9:58 AM, Matt Slaga (US)
> <Matt.Slaga at us.didata.com> wrote:
>> Possibly a lack of transcoding hardware resources?  Maybe he is not assigned to a media resource group list?
>> 
>> -----Original Message-----
>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
>> Sent: Sunday, November 15, 2009 1:30 AM
>> To: cisco-voip at puck.nether.net
>> Subject: [cisco-voip] CIPC 7.0 drops call when conferencing
>> 
>> CUCM 7.0(2)...
>> 
>> User attempts to conference, dials second party, and the call drops.
>> 
>> The two people conferenced together are still on, but the user is dropped.
>> 
>> Only one user affected... really weird... any ideas?
>> 
>> 
>> 
>> Jonathan
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