[cisco-voip] CIPC 7.0 drops call when conferencing

Jonathan Charles jonvoip at gmail.com
Mon Nov 16 11:23:16 EST 2009


That was it... Ryan is the voip god.


J

On Mon, Nov 16, 2009 at 10:21 AM, Jonathan Charles <jonvoip at gmail.com> wrote:
> I just sent the user an email, found out it was on the CIPC app... not ccm...
>
> Thanks...
>
>
> J
>
> On Mon, Nov 16, 2009 at 10:20 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>> Preferences->Audio.
>>
>> -Ryan
>>
>> On Nov 16, 2009, at 11:15 AM, Jonathan Charles wrote:
>>
>> I don't see optimize for low bandwidth ont he CIPC.... is it somewhere else?
>>
>> On Mon, Nov 16, 2009 at 10:08 AM, Ryan Ratliff <rratliff at cisco.com> wrote:
>>> Does he have the "optimize for low-bandwidth" setting checked in his CIPC? This will force it to g.729 which will cause issues with the software CFB.
>>>
>>> As a test see if he can create a meetme conference.
>>>
>>> Otherwise you need to look at CCM traces to see what is going on.   At the point when the conference is created you will see each party do a DA to dial into the conference (the dialed number will look like a long random string of characters/digits) and immediately after this the media negotiation will happen.
>>>
>>> -Ryan
>>>
>>> On Nov 16, 2009, at 11:00 AM, Jonathan Charles wrote:
>>>
>>> He is configured identically to the other CIPC users and is the only
>>> user who cannot conference.
>>>
>>>
>>> Jonathan
>>>
>>> On Mon, Nov 16, 2009 at 9:58 AM, Matt Slaga (US)
>>> <Matt.Slaga at us.didata.com> wrote:
>>>> Possibly a lack of transcoding hardware resources?  Maybe he is not assigned to a media resource group list?
>>>>
>>>> -----Original Message-----
>>>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jonathan Charles
>>>> Sent: Sunday, November 15, 2009 1:30 AM
>>>> To: cisco-voip at puck.nether.net
>>>> Subject: [cisco-voip] CIPC 7.0 drops call when conferencing
>>>>
>>>> CUCM 7.0(2)...
>>>>
>>>> User attempts to conference, dials second party, and the call drops.
>>>>
>>>> The two people conferenced together are still on, but the user is dropped.
>>>>
>>>> Only one user affected... really weird... any ideas?
>>>>
>>>>
>>>>
>>>> Jonathan
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
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>>>
>>
>>
>


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