[cisco-voip] cdrs

Wes Sisk wsisk at cisco.com
Thu Nov 19 14:01:00 EST 2009


calls with 'abnormal disconnects' should always be logged.

/Wes

On Thursday, November 19, 2009 1:46:41 PM, Scott Voll 
<svoll.voip at gmail.com> wrote:
> we have 0 duration setup.  and see 0 duration calls.  I was just 
> trying to find out why the blank ones.
>
> sounds like per your email below that it was a non-connect-able call. 
>  I have no dn that is 2888 and someone dialed it and that will 
> generate a blank duration.
>
> is that correct?
>
> Thanks
>
> scott
>
> On Thu, Nov 19, 2009 at 10:36 AM, Ryan Ratliff <rratliff at cisco.com 
> <mailto:rratliff at cisco.com>> wrote:
>
>     Because the call never connected.  Even with 0 duration CDRs
>     disabled any call that results in reorder to a phone will still
>     generate a CDR.
>
>     -Ryan
>
>     On Nov 19, 2009, at 1:31 PM, Scott Voll wrote:
>
>     why would a CDR are a blank duration on a call?
>
>     I'm doing CDR records minute by minute on a CM 6.1 cluster.
>
>     Thanks
>
>     Scott
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