[cisco-voip] cdrs
Wes Sisk
wsisk at cisco.com
Thu Nov 19 14:01:00 EST 2009
calls with 'abnormal disconnects' should always be logged.
/Wes
On Thursday, November 19, 2009 1:46:41 PM, Scott Voll
<svoll.voip at gmail.com> wrote:
> we have 0 duration setup. and see 0 duration calls. I was just
> trying to find out why the blank ones.
>
> sounds like per your email below that it was a non-connect-able call.
> I have no dn that is 2888 and someone dialed it and that will
> generate a blank duration.
>
> is that correct?
>
> Thanks
>
> scott
>
> On Thu, Nov 19, 2009 at 10:36 AM, Ryan Ratliff <rratliff at cisco.com
> <mailto:rratliff at cisco.com>> wrote:
>
> Because the call never connected. Even with 0 duration CDRs
> disabled any call that results in reorder to a phone will still
> generate a CDR.
>
> -Ryan
>
> On Nov 19, 2009, at 1:31 PM, Scott Voll wrote:
>
> why would a CDR are a blank duration on a call?
>
> I'm doing CDR records minute by minute on a CM 6.1 cluster.
>
> Thanks
>
> Scott
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