[cisco-voip] CAR web service problem

[Ryan Ratliff]

There are several bugs in early 7.1 that will cause the Tomcat web service to fail after a certain amount of time.
There are many types of critical alerts that RTMT can show, knowing the specific one you are seeing would be beneficial.

The quick fix is to restart Tomcat from the CLI -  'utils service restart Cisco Tomcat'.
If that doesn't work then reboot the server.

CSCsy70968 is the most common cause of this.

-Ryan

On Nov 25, 2009, at 9:35 AM, Robert Shearrill wrote:

hi
I am on 7.1 and have a problem getting to my call manager server through the browser. Rtml show critical alert on the web browser. have anyone experienced this? what could have caused this, and what the best and qiuck fix for this?
 
 
Robert
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