[cisco-voip] Extension Mobility issue

[Cristobal Priego]

take a look at this bug

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCse37151

*IPPM: Phone displays XML Parse Error when accessing Contact List *
*Symptom:XML
Parser Error on phone when "Prompt" element contains 32 characters.

"Prompt" element can show up in many XML objects supported by Cisco phones,
such as CiscoIPPhoneInput, CiscoIPPhoneMenu, etc. According to XML schema,
the maximum number of characters contained in "Prompt" element is 32.
Therefore

abceefghijklmnopqrstuvwxyz123456 should not cause any problem.

This defect talks about the problem where the above causes phone to show XML
Parse Error.

*

*Conditions: See Symptom*

*Workaround:Shorten the length to 31 or less.*

*Further Problem Description:*

2009/10/1 Andre <abrenes at spcinternacional.com>

> Cristobal,
>
> the version is 7.02
>
> Regards,
>
> André
>
> On Thu, 2009-10-01 at 10:50 -0700, Cristobal Priego wrote:
> > What is the exact version of your CUCM server ?
> >
> >
> >
> > 2009/10/1 Andre <abrenes at spcinternacional.com>
> >         Hi Cristobal,
> >
> >         yes I enable EM on the phone.
> >
> >         Regards,
> >
> >         Andre
> >
> >
> >
> >         On Thu, 2009-10-01 at 10:44 -0700, Cristobal Priego wrote:
> >         > Did you enable EM on the phones?
> >         >
> >         > 2009/10/1 Andre <abrenes at spcinternacional.com>
> >         >         Hi experts,
> >         >
> >         >         I enable extension mobility in our CUCM 7.0. For
> >         some reason,
> >         >         every time
> >         >         I press the service button, I get the next error:
> >         >
> >         >                XML Error [4]: Parse Error
> >         >
> >         >         I tried to loggin from different IP phones models,
> >         even I
> >         >         restart the
> >         >         TFTP and E.M service but the problem still.
> >         >
> >         >         Regards
> >         >         --
> >         >         André Brenes
> >         >
> >         >         _______________________________________________
> >         >         cisco-voip mailing list
> >         >         cisco-voip at puck.nether.net
> >         >         https://puck.nether.net/mailman/listinfo/cisco-voip
> >         >
> >
> >         --
> >         André Brenes Vargas
> >         Tel: +506 2296-0008
> >         Ext: 1137
> >
> >
> --
> André Brenes Vargas
> Tel: +506 2296-0008
> Ext: 1137
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20091001/b7e5310a/attachment.html>