[cisco-voip] Calling search spaces and paritions
Matthew Loraditch
MLoraditch at heliontechnologies.com
Sat Oct 10 22:36:26 EDT 2009
Dane,
In order to reach your AA from the PSTN the minimum that needs to be happen is your gateway having access via a CSS to the partition where your AA's DN is. In most setups that I have seen you would Setup a CTI Route Point set to CFWDALL to VM. The CTI RP has to have a proper voicemail profile that is going to the regular TUI Pilot for Unity. In Unity you would have to specify the DN you assigned in CUCM as the extension for the Call Handler. This is the most basic way to get from the PSTN to an AA in Unity. More complicated setups may involve translation patterns, time of day routing, etc.
Also, I presume you have setup all of your voice mail ports in both systems and setup VM profiles and pilot points?
HTH
-Matthew
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dane Newman
Sent: Saturday, October 10, 2009 11:34 AM
To: cisco-voip
Subject: [cisco-voip] Calling search spaces and paritions
Hello All,
I have a lab system that I am testing setting up calling search spaces and paritions with in CUCM 7 and unity connection 7. I created a few partitions and put my route patterns and internal extentions into. I also put the hunt pilot number for my unity connection auto attendant in. Now when Someone calls in it's not tranfering them to auto attendant. Is there something on the unity connection side I need to configure that I am missing?
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