[cisco-voip] 3 way calling

[Lisa Notarianni]

I found the parameter and changed it to "True" so now it allows me to 
press "transfer" dial extn and hang up without the caller being 
disconnected..

But here is the problem - when I press transfer the person calling in 
would go on hold.  She need to talk to him while the phone is ringing.  
Transfer uses 2 separate calls.  This does not work - although that 
feature change is helpful to us!

Lelio Fulgenzi wrote:
> I believe your belief is correct.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Jason Fuermann" <JBF005 at shsu.edu>
> To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, "Lisa Notarianni" 
> <notariannil1 at scranton.edu>
> Cc: cisco-voip at puck.nether.net
> Sent: Friday, October 16, 2009 11:04:06 AM GMT -05:00 US/Canada Eastern
> Subject: RE: [cisco-voip] 3 way calling
>
> I believe there’s another parameter you have to set to allow transfer 
> to complete on hangup.
>
>  
>
> *From:* cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Friday, October 16, 2009 10:00 AM
> *To:* Lisa Notarianni
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] 3 way calling
>
>  
>
> Why not use the transfer feature?
>
>     * enable off-net transfers service/enterprise paramater
>     * boss calls admin
>     * admin pushes transfer, dials number and either:
>
>          1. announces call and hangs up, or
>          2. upon unsuccessful call, re-focus to boss's calls and press
>             resume
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Lisa Notarianni" <notariannil1 at scranton.edu>
> Cc: cisco-voip at puck.nether.net
> Sent: Friday, October 16, 2009 10:36:29 AM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] 3 way calling
>
> We are deploying VoIP phones in an office that processes calls a 
> little differently.
>
> When the director calls in from outside to his secretary, she 
> currently calls the number he wants to reach but stays on the line to 
> make sure he is connected.  If he is connected, on the old phone 
> system it allowed her to just hang up and he would then be connected.  
> If he was not connected she could then press "Flash" to drop the party 
> she called.  This was all done through a "Flash" button.
>
> The only way I can figure this out on our new VoIP phones is to use 
> the Conference Calling feature (Conf).  However, this is so step 
> intensive I think she is going to be overwhelmed when I tell her how 
> it has to be done.
>
> These would be the steps.
>
> Director calls into his secretary.
> She presses more button to get to Conf (Director goes on hold)
> She dials number he wants to reach and quickly presses Conf again so 
> it is a 3 way call
>
> For her to disconnect herself and leave director on with person called
> Secretary presses more twice
> Presses ConfList
> Scrolls to herself
> Presses Remove
>
> For her to disconnect from person called (because it went to their 
> voice mail)
> Secretary presses more twice
> Presses Conf List
> Scrolls to person called
> Presses Remove
>
>
>     Any other ideas???
>
>
>
>
> _______________________________________________ cisco-voip mailing 
> list cisco-voip at puck.nether.net 
> https://puck.nether.net/mailman/listinfo/cisco-voip
>

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