[cisco-voip] Microsoft OCS versus CUCM

[Matt Slaga (US)]

We have both Cisco and Microsoft deployed both internally and for many of our customers.

The client is the biggest difference between the two.  When we pilot both CUPC and MOC, it is close to 9 out of 10 want MOC over CUPC.  No disrespect for CUPC, but it is a version 2 product whereas Microsoft is on version 13.  It just has more of the bells and whistles that end users are looking for and much deeper integration into office and sharepoint.

As far as voice, most of our customers prefer to keep UCM as the call control engine so they can utilize QoS and CAC for only one vendor in the network (makes sense!).  They will use RCC or CUCIMOC to achieve this and keep the MOC client.

For some highly mobile users, we have found Microsoft Enterprise Voice works well.  Most of these are remote users connecting over the internet so CAC and QoS is limited anyways.

I think the key piece for Microsoft that will entice more and more buyers is the dial-in conferencing.  Having this as part of the OCS system was a very strong move from Microsoft.  I've got a list of customers that want to turn this on just so they can drop their current third party vendors and do it all in-house.  Makes a strong ROI, especially for customers that have already purchased ECALs for OCS.

If you want more info, unicast me.

Thanks!
Matt


From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Daniel Martin
Sent: Monday, October 19, 2009 10:21 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Microsoft OCS versus CUCM

Hi,

We are doing a pilot program with Microsoft to test the OCS Collaboration tool along with the audio codec.

Is anybody using both OCS and CUCM for audio?

What are the benefits of both solution or lack of which would help me justify one solution rather than the other?

Any documents/review available on the Web to review both product's latest version?

Thanks,

Daniel.

Daniel Martin
Chef de Groupe - Infrastructure Réseau et Télécom
Group Leader - Network Infrastructure and Telecom
CAE Inc.
St-Laurent, Québec Canada
H4T 1G6
Tél:  1-514-341-2000 x4878
Fax: 1-514-340-5489




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