[cisco-voip] CUPC presence indicators

Tue Oct 20 10:39:24 EDT 2009

I wouldn't say that Cisco can't get that part down, it's more of what Microsoft allows for integration points with their apps.

From: Voice Noob [mailto:voicenoob at gmail.com]
Sent: Tuesday, October 20, 2009 9:43 AM
To: Matt Slaga (US); 'Carlos Ortiz'
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CUPC presence indicators

From a user perspective the Microsoft platform is far more robust. From an technical perspective the MOC server is very immature.  Microsoft knows how to make their products  integrate well together where Cisco still can't get that part down.

From: Matt Slaga (US) [mailto:Matt.Slaga at us.didata.com]
Sent: Tuesday, October 20, 2009 8:32 AM
To: Carlos Ortiz; Voice Noob
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CUPC presence indicators

Robust telephony platform
Call Admission Control
QoS - can be accomplished with Microsoft as well, but not to the degree that Cisco allows.  This is because of how Microsoft handles voice and video traffic over the same ports so differentiation is not always possible.  Ever put video into a priority queue?
Version 7/8 of the PBX, whereas Microsoft is on version 2.

There is more, but I think you get the picture.

From: Carlos Ortiz [mailto:COrtiz at sscincorporated.com]
Sent: Tuesday, October 20, 2009 9:25 AM
To: Voice Noob; Matt Slaga (US)
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CUPC presence indicators

I've just been waiting over the past couple of years to see how the presence battle was going to play out.  If you run Microsoft Office applications in house as most do what does the Cisco side offer over Microsoft?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Tuesday, October 20, 2009 9:19 AM
To: 'Matt Slaga (US)'; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUPC presence indicators

I will add that to my ever growing list of the things the MOC client can do that the CUPC client cannot.
Has anyone had a satisfied customer that has deployed CUPC?

From: Matt Slaga (US) [mailto:Matt.Slaga at us.didata.com]
Sent: Monday, October 19, 2009 6:19 PM
To: Voice Noob; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] CUPC presence indicators

These presence jelly beans are part of the deep office integration that Microsoft has made with MOC.  There are currently no APIs to integrate other presence clients into sharepoint and outlook, so yes it is another item that MOC can and CUPC cannot.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voice Noob
Sent: Monday, October 19, 2009 5:53 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CUPC presence indicators

When I use the MOC client on my PC and I use a Microsoft application like SharePoint or outlook it puts a bubble icon indicating the presence information of that user. I assume this is something on the client side. Can this be implemented using the CUPC client or is it just another item that MOC can do that CUPC cannot.

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