[cisco-voip] CUCM 7.1.3: BUG in H323 Stack? -- SOLVED --

Robert Schuknecht rschuknecht at gmx.de
Tue Oct 20 15:55:41 EDT 2009


Hi,

 

i was too fast in writing and much too slow in testing.. J

 

I changed the IOS, on the Gateways, to Version 12.4(24)T1 and now all calls
are working.  I hope the new IOS did not kill something else..

 

/Robert

 

P.S.: The "old" IOS Version was 12.4(15)T10.

 

 

 

Von: Wes Sisk [mailto:wsisk at cisco.com] 
Gesendet: Dienstag, 20. Oktober 2009 21:30
An: Robert Schuknecht
Cc: cisco-voip at puck.nether.net
Betreff: Re: [cisco-voip] CUCM 7.1.3: BUG in H323 Stack?

 

Sounds like:
CSCtc48579    Inbound H323 call to UCM 7.1.3 gets silence forcaller and then
drops 

<snip>
In Failed UUIE
10/01/2009 21:35:32.628 CCM|Ie - H225UserUserIe -- IEData= 7E 02 01 ....
...
Length is spanned over 2 bytes
02 01  in Hex [ 201 ] = 513 [ in decimal ]
Since second byte is "01" we , return from the retrieveUuie function.
...
</snip>

/Wes

On Tuesday, October 20, 2009 2:57:00 PM, Robert Schuknecht
<mailto:rschuknecht at gmx.de> <rschuknecht at gmx.de> wrote:



Hi,

 

Since the upgrade to CUCM 7.1.3 we face a problem with incoming calls from
our H323 Gateways, which are connected to the PSTN via E1 PRI. It seems that
only calls from ISDN lines come through. Calls from analog Lines get
disconnected after some time. 

 

Before the CUCM upgrade all calls worked fine. Does anybody knows about an
BUG with CUCM 7.1.3 and H323?

 

During my troubleshooting I found the following error  in the CCM Traces,
for a call from an analog PSTN Line:

 

<SNIP>

 

10/20/2009 17:28:17.104 CCM|In  Message -- H225SetupMsg -- Protocol=
H225Protocol|<CLID::StandAloneCluster><NID::192.168.13.200><LVL::Significant
><MASK::0040>

10/20/2009 17:28:17.104 CCM|Ie - H225BearerCapabilityIe -- IEData= 04 03 90
90 A3 |<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State
Transition><MASK::0040>

10/20/2009 17:28:17.104 CCM|Ie - H225CallingPartyIe -- IEData= 6C 0F 01 83
30 30 32 32 31 35 39 38 31 30 37 30 37
|<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State
Transition><MASK::0040>

10/20/2009 17:28:17.104 CCM|Ie - Q931CalledPartyIe -- IEData= 70 04 C1 37 34
36 |<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State
Transition><MASK::0040>

10/20/2009 17:28:17.104 CCM|Ie - H225UserUserIe -- IEData= 7E 02 01 05 20 80
06 00 08 91 4A 00 04 28 00 B5 00 00 12 40 01 3C 05 01 00 00 06 1E CC 33 BC
C4 11 DE 80 94 00 14 1C 26 F6 90 00 CD 0D 80 00 07 00 C0 A8 FE 1F DB 04 11
00 06 2C 3C 0A BC C4 11 DE 84 F9 88 0A B5 DD E8 C3 01 00 01 80 01 80 01 80
10 A8 01 80 80 F7 01 40 B5 00 00 12 80 EF E0 01 01 00 01 04 80 DE 04 03 90
90 A3 18 03 A9 83 81 1E 02 82 83 6C 0D 21 83 32 32 31 35 39 38 31 30 37 30
37 70 06 C1 39 35 34 31 38 1C B7 9E 81 00 03 67 74 64 00 00 00 AC 49 41 4D
2C 0D 0A 50 52 4E 2C 69 73 64 6E 2A 2C 2C 4E 45 54 35 2A 2C 0D 0A 55 53 49
2C 72 61 74 65 2C 63 2C 33 2C 63 2C 31 0D 0A 55 53 49 2C 6C 61 79 31 2C 61
6C 61 77 0D 0A 54 4D 52 2C 30 32 0D 0A 43 50 4E 2C 30 32 2C 2C 31 2C 39 35
34 31 38 0D 0A 43 47 4E 2C 30 34 2C 2C 31 2C 79 2C 34 2C 32 32 31 35 39 38
31 30 37 30 37 0D 0A 43 50 43 2C 30 39 0D 0A 46 43 49 2C 2C 2C 2C 2C 2C 2C
79 2C 0D 0A 47 43 49 2C 30 36 31 65 63 63 33 33 62 63 63 34 31 31 64 65 38
30 39 34 30 30 31 34 31 63 32 36 66 36 39 30 0D 0A 0D 0A 0A 80 06 00 04 00
00 00 03 80 B4 42 04 67 74 64 01 80 AC 49 41 4D 2C 0D 0A 50 52 4E 2C 69 73
64 6E 2A 2C 2C 4E 45 54 35 2A 2C 0D 0A 55 53 49 2C 72 61 74 65 2C 63 2C 33
2C 63 2C 31 0D 0A 55 53 49 2C 6C 61 79 31 2C 61 6C 61 77 0D 0A 54 4D 52 2C
30 32 0D 0A 43 50 4E 2C 30 32 2C 2C 31 2C 39 35 34 31 38 0D 0A 43 47 4E 2C
30 34 2C 2C 31 2C 79 2C 34 2C 32 32 31 35 39 38 31 30 37 30 37 0D 0A 43 50
43 2C 30 39 0D 0A 46 43 49 2C 2C 2C 2C 2C 2C 2C 79 2C 0D 0A 47 43 49 2C 30
36 31 65 63 63 33 33 62 63 63 34 31 31 64 65 38 30 39 34 30 30 31 34 31 63
32 36 66 36 39 30 0D 0A 0D 0A
|<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State
Transition><MASK::0040>

10/20/2009 17:28:17.104 CCM|MMan_Id= 0. (iep=  0 dsl=  0 sapi=  0 ces= 0
IpAddr=1ffea8c0
IpPort=56068)|<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State
Transition><MASK::0040>

10/20/2009 17:28:17.105 CCM|IsdnMsgData1= 08 02 00 D8 05 04 03 90 90 A3 6C
0F 01 83 30 30 32 32 31 35 39 38 31 30 37 30 37 70 04 C1 37 34 36 7E 02 01
05 20 80 06 00 08 91 4A 00 04 28 00 B5 00 00 12 40 01 3C 05 01 00 00 06 1E
CC 33 BC C4 11 DE 80 94 00 14 1C 26 F6 90 00 CD 0D 80 00 07 00 C0 A8 FE 1F
DB 04 11 00 06 2C 3C 0A BC C4 11 DE 84 F9 88 0A B5 DD E8 C3 01 00 01 80 01
80 01 80 10 A8 01 80 80 F7 01 40 B5 00 00 12 80 EF E0 01 01 00 01 04 80 DE
04 03 90 90 A3 18 03 A9 83 81 1E 02 82 83 6C 0D 21 83 32 32 31 35 39 38 31
30 37 30 37 70 06 C1 39 35 34 31 38 1C B7 9E 81 00 03 67 74 64 00 00 00 AC
49 41 4D 2C 0D 0A 50 52 4E 2C 69 73 64 6E 2A 2C 2C 4E 45 54 35 2A 2C 0D 0A
55 53 49 2C 72 61 74 65 2C 63 2C 33 2C 63 2C 31 0D 0A 55 53 49 2C 6C 61 79
31 2C 61 6C 61 77 0D 0A 54 4D 52 2C 30 32 0D 0A 43 50 4E 2C 30 32 2C 2C 31
2C 39 35 34 31 38 0D 0A 43 47 4E 2C 30 34 2C 2C 31 2C 79 2C 34 2C 32 32 31
35 39 38 31 30 37 30 37 0D 0A 43 50 43 2C 30 39 0D 0A 46 43 49 2C 2C 2C 2C
2C 2C 2C 79 2C 0D 0A 47 43 49 2C 30 36 31 65 63 63 33 33 62 63 63 34 31 31
64 65 38 30 39 34 30 30 31 34 31 63 32 36 66 36 39 30 0D 0A 0D 0A 0A 80 06
00 04 00 00 00 03 80 B4 42 04 67 74 64 01 80 AC 49 41 4D 2C 0D 0A 50 52 4E
2C 69 73 64 6E 2A 2C 2C 4E 45 54 35 2A 2C 0D 0A 55 53 49 2C 72 61 74 65 2C
63 2C 33 2C 63 2C 31 0D 0A 55 53 49 2C 6C 61 79 31 2C 61 6C 61 77 0D 0A 54
4D 52 2C 30 32 0D 0A 43 50 4E 2C 30 32 2C 2C 31 2C 39 35 34 31 38 0D 0A 43
47 4E 2C 30 34 2C 2C 31 2C 79 2C 34 2C 32 32 31 35 39 38 31 30 37 30 37 0D
0A 43 50 43 2C 30 39 0D 0A 46 43 49 2C 2C 2C 2C 2C 2C 2C 79 2C 0D 0A 47 43
49 2C 30 36 31 65 63 63 33 33 62 63 63 34 31 31 64 65 38 30 39 34 30 30 31
34 31 63 32 36 66 36 39 30 0D 0A 0D 0A
|<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State
Transition><MASK::0040>

10/20/2009 17:28:17.105 CCM|ProcessH225Message::decodeUuie ** ERROR  rc=4

D0081S: End of input reached before message was fully decoded; check PDU #5
'H323-UserInformation'.

|<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State
Transition><MASK::0100>

 

</SNIP>

 

A successful call from an ISDN Line looks like this:

 

<SNIP>

 

10/20/2009 14:55:38.197 CCM|In  Message -- H225SetupMsg -- Protocol=
H225Protocol|<CLID::StandAloneCluster><NID::192.168.11.200><LVL::Significant
><MASK::0040>

10/20/2009 14:55:38.197 CCM|Ie - H225BearerCapabilityIe -- IEData= 04 04 88
18 86 A5 |<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0040>

10/20/2009 14:55:38.197 CCM|Ie - Q931DisplayIe -- IEData= 28 22 43 69 73 63
6F 20 55 6E 69 66 69 65 64 20 4D 65 65 74 69 6E 67 50 6C 61 63 65 20 45 78
70 72 65 73 73 |<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0040>

10/20/2009 14:55:38.197 CCM|Ie - H225CallingPartyIe -- IEData= 6C 04 81 37
37 38 |<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0040>

10/20/2009 14:55:38.197 CCM|Ie - Q931CalledPartyIe -- IEData= 70 04 B1 37 33
31 |<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0040>

10/20/2009 14:55:38.197 CCM|Ie - H225UserUserIe -- IEData= 7E 00 A7 05 20 B8
06 00 08 91 4A 00 05 02 01 00 AA B4 21 00 43 00 69 00 73 00 63 00 6F 00 20
00 55 00 6E 00 69 00 66 00 69 00 65 00 64 00 20 00 4D 00 65 00 65 00 74 00
69 00 6E 00 67 00 50 00 6C 00 61 00 63 00 65 00 20 00 45 00 78 00 70 00 72
00 65 00 73 00 73 01 80 01 01 00 A6 40 C0 A8 0B C8 06 B8 00 66 C1 90 36 5D
0A 42 1F 14 4A BB D8 31 16 97 85 00 D5 0D 98 38 07 00 00 00 00 00 00 00 11
00 4A 9C 06 B3 AE BC DE 11 80 18 00 21 5A BB 4C 7A 01 80 01 00 01 00 01 00
01 00 01 40 01 00 01 00 01 00 10 80 01 00
|<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0040>

10/20/2009 14:55:38.197 CCM|MMan_Id= 0. (iep=  0 dsl=  0 sapi=  0 ces= 0
IpAddr=36d40ec3
IpPort=62813)|<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0040>

10/20/2009 14:55:38.197 CCM|IsdnMsgData1= 08 02 7E 39 05 04 04 88 18 86 A5
28 22 43 69 73 63 6F 20 55 6E 69 66 69 65 64 20 4D 65 65 74 69 6E 67 50 6C
61 63 65 20 45 78 70 72 65 73 73 6C 04 81 37 37 38 70 04 B1 37 33 31 7E 00
A7 05 20 B8 06 00 08 91 4A 00 05 02 01 00 AA B4 21 00 43 00 69 00 73 00 63
00 6F 00 20 00 55 00 6E 00 69 00 66 00 69 00 65 00 64 00 20 00 4D 00 65 00
65 00 74 00 69 00 6E 00 67 00 50 00 6C 00 61 00 63 00 65 00 20 00 45 00 78
00 70 00 72 00 65 00 73 00 73 01 80 01 01 00 A6 40 C0 A8 0B C8 06 B8 00 66
C1 90 36 5D 0A 42 1F 14 4A BB D8 31 16 97 85 00 D5 0D 98 38 07 00 00 00 00
00 00 00 11 00 4A 9C 06 B3 AE BC DE 11 80 18 00 21 5A BB 4C 7A 01 80 01 00
01 00 01 00 01 00 01 40 01 00 01 00 01 00 10 80 01 00
|<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0040>

10/20/2009 14:55:38.197 CCM|value H323-UserInformation ::=
|<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State
Transition><MASK::0100>

10/20/2009 14:55:38.199 CCM|SPROCRas - {

  h323-uu-pdu 

  {

    h323-message-body setup : 

      {

        protocolIdentifier { 0 0 8 2250 0 5 },

        sourceAddress 

        {

          dialedDigits : "778",

          h323-ID : "Cisco Unified MeetingPlace Express"

        },

        sourceInfo 

        {

          mc TRUE,

          undefinedNode TRUE

        },

        destinationAddress 

        {

          dialedDigits : "731"

        },

        destCallSignalAddress ipAddress : 

          {

            ip 'C0A80BC8'H,

            port 1720

          },

        activeMC FALSE,

        conferenceID '66C190365D0A421F144ABBD831169785'H,

        conferenceGoal create : NULL,

        callType pointToPoint : NULL,

        sourceCallSignalAddress ipAddress : 

          {

            ip '00000000'H,

            port 0

 

</SNIP>

 

/Robert

 



  _____  



 
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