[cisco-voip] CUCM 7.1.3: BUG in H323 Stack? -- SOLVED --

Ryan Ratliff rratliff at cisco.com
Tue Oct 20 16:14:48 EDT 2009


Bug is not fixed yet, the info Wes sent is what will appear on  
cisco.com.

-Ryan

On Oct 20, 2009, at 4:10 PM, Jason Aarons (US) wrote:

I understood from 7.1(3) release documentation that 12.4.15 is the  
lowest supported IOS for 7.1(3). So your IOS version should have been  
working/right?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip- 
bounces at puck.nether.net] On Behalf Of Robert Schuknecht
Sent: Tuesday, October 20, 2009 3:56 PM
To: 'Wes Sisk'
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 7.1.3: BUG in H323 Stack? -- SOLVED --

Hi,

i was too fast in writing and much too slow in testing…. J

I changed the IOS, on the Gateways, to Version 12.4(24)T1 and now all  
calls are working.  I hope the new IOS did not kill something else……

/Robert

P.S.: The “old” IOS Version was 12.4(15)T10.



Von: Wes Sisk [mailto:wsisk at cisco.com]
Gesendet: Dienstag, 20. Oktober 2009 21:30
An: Robert Schuknecht
Cc: cisco-voip at puck.nether.net
Betreff: Re: [cisco-voip] CUCM 7.1.3: BUG in H323 Stack?

Sounds like:
CSCtc48579    Inbound H323 call to UCM 7.1.3 gets silence forcaller  
and then drops

<snip>
In Failed UUIE
10/01/2009 21:35:32.628 CCM|Ie - H225UserUserIe -- IEData= 7E 02 01 ....
...
Length is spanned over 2 bytes
02 01  in Hex [ 201 ] = 513 [ in decimal ]
Since second byte is "01" we , return from the retrieveUuie function.
...
</snip>

/Wes

On Tuesday, October 20, 2009 2:57:00 PM, Robert Schuknecht <rschuknecht at gmx.de 
 > wrote:

Hi,

Since the upgrade to CUCM 7.1.3 we face a problem with incoming calls  
from our H323 Gateways, which are connected to the PSTN via E1 PRI. It  
seems that only calls from ISDN lines come through. Calls from analog  
Lines get disconnected after some time.

Before the CUCM upgrade all calls worked fine. Does anybody knows  
about an BUG with CUCM 7.1.3 and H323?

During my troubleshooting I found the following error  in the CCM  
Traces, for a call from an analog PSTN Line:

<SNIP>

10/20/2009 17:28:17.104 CCM|In  Message -- H225SetupMsg -- Protocol=  
H225Protocol|<CLID::StandAloneCluster><NID:: 
192.168.13.200><LVL::Significant><MASK::0040>
10/20/2009 17:28:17.104 CCM|Ie - H225BearerCapabilityIe -- IEData= 04  
03 90 90 A3 |<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State  
Transition><MASK::0040>
10/20/2009 17:28:17.104 CCM|Ie - H225CallingPartyIe -- IEData= 6C 0F  
01 83 30 30 32 32 31 35 39 38 31 30 37 30 37 | 
<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State  
Transition><MASK::0040>
10/20/2009 17:28:17.104 CCM|Ie - Q931CalledPartyIe -- IEData= 70 04 C1  
37 34 36 |<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State  
Transition><MASK::0040>
10/20/2009 17:28:17.104 CCM|Ie - H225UserUserIe -- IEData= 7E 02 01 05  
20 80 06 00 08 91 4A 00 04 28 00 B5 00 00 12 40 01 3C 05 01 00 00 06  
1E CC 33 BC C4 11 DE 80 94 00 14 1C 26 F6 90 00 CD 0D 80 00 07 00 C0  
A8 FE 1F DB 04 11 00 06 2C 3C 0A BC C4 11 DE 84 F9 88 0A B5 DD E8 C3  
01 00 01 80 01 80 01 80 10 A8 01 80 80 F7 01 40 B5 00 00 12 80 EF E0  
01 01 00 01 04 80 DE 04 03 90 90 A3 18 03 A9 83 81 1E 02 82 83 6C 0D  
21 83 32 32 31 35 39 38 31 30 37 30 37 70 06 C1 39 35 34 31 38 1C B7  
9E 81 00 03 67 74 64 00 00 00 AC 49 41 4D 2C 0D 0A 50 52 4E 2C 69 73  
64 6E 2A 2C 2C 4E 45 54 35 2A 2C 0D 0A 55 53 49 2C 72 61 74 65 2C 63  
2C 33 2C 63 2C 31 0D 0A 55 53 49 2C 6C 61 79 31 2C 61 6C 61 77 0D 0A  
54 4D 52 2C 30 32 0D 0A 43 50 4E 2C 30 32 2C 2C 31 2C 39 35 34 31 38  
0D 0A 43 47 4E 2C 30 34 2C 2C 31 2C 79 2C 34 2C 32 32 31 35 39 38 31  
30 37 30 37 0D 0A 43 50 43 2C 30 39 0D 0A 46 43 49 2C 2C 2C 2C 2C 2C  
2C 79 2C 0D 0A 47 43 49 2C 30 36 31 65 63 63 33 33 62 63 63 34 31 31  
64 65 38 30 39 34 30 30 31 34 31 63 32 36 66 36 39 30 0D 0A 0D 0A 0A  
80 06 00 04 00 00 00 03 80 B4 42 04 67 74 64 01 80 AC 49 41 4D 2C 0D  
0A 50 52 4E 2C 69 73 64 6E 2A 2C 2C 4E 45 54 35 2A 2C 0D 0A 55 53 49  
2C 72 61 74 65 2C 63 2C 33 2C 63 2C 31 0D 0A 55 53 49 2C 6C 61 79 31  
2C 61 6C 61 77 0D 0A 54 4D 52 2C 30 32 0D 0A 43 50 4E 2C 30 32 2C 2C  
31 2C 39 35 34 31 38 0D 0A 43 47 4E 2C 30 34 2C 2C 31 2C 79 2C 34 2C  
32 32 31 35 39 38 31 30 37 30 37 0D 0A 43 50 43 2C 30 39 0D 0A 46 43  
49 2C 2C 2C 2C 2C 2C 2C 79 2C 0D 0A 47 43 49 2C 30 36 31 65 63 63 33  
33 62 63 63 34 31 31 64 65 38 30 39 34 30 30 31 34 31 63 32 36 66 36  
39 30 0D 0A 0D 0A |<CLID::StandAloneCluster><NID:: 
192.168.13.200><LVL::State Transition><MASK::0040>
10/20/2009 17:28:17.104 CCM|MMan_Id= 0. (iep=  0 dsl=  0 sapi=  0 ces=  
0 IpAddr=1ffea8c0 IpPort=56068)|<CLID::StandAloneCluster><NID:: 
192.168.13.200><LVL::State Transition><MASK::0040>
10/20/2009 17:28:17.105 CCM|IsdnMsgData1= 08 02 00 D8 05 04 03 90 90  
A3 6C 0F 01 83 30 30 32 32 31 35 39 38 31 30 37 30 37 70 04 C1 37 34  
36 7E 02 01 05 20 80 06 00 08 91 4A 00 04 28 00 B5 00 00 12 40 01 3C  
05 01 00 00 06 1E CC 33 BC C4 11 DE 80 94 00 14 1C 26 F6 90 00 CD 0D  
80 00 07 00 C0 A8 FE 1F DB 04 11 00 06 2C 3C 0A BC C4 11 DE 84 F9 88  
0A B5 DD E8 C3 01 00 01 80 01 80 01 80 10 A8 01 80 80 F7 01 40 B5 00  
00 12 80 EF E0 01 01 00 01 04 80 DE 04 03 90 90 A3 18 03 A9 83 81 1E  
02 82 83 6C 0D 21 83 32 32 31 35 39 38 31 30 37 30 37 70 06 C1 39 35  
34 31 38 1C B7 9E 81 00 03 67 74 64 00 00 00 AC 49 41 4D 2C 0D 0A 50  
52 4E 2C 69 73 64 6E 2A 2C 2C 4E 45 54 35 2A 2C 0D 0A 55 53 49 2C 72  
61 74 65 2C 63 2C 33 2C 63 2C 31 0D 0A 55 53 49 2C 6C 61 79 31 2C 61  
6C 61 77 0D 0A 54 4D 52 2C 30 32 0D 0A 43 50 4E 2C 30 32 2C 2C 31 2C  
39 35 34 31 38 0D 0A 43 47 4E 2C 30 34 2C 2C 31 2C 79 2C 34 2C 32 32  
31 35 39 38 31 30 37 30 37 0D 0A 43 50 43 2C 30 39 0D 0A 46 43 49 2C  
2C 2C 2C 2C 2C 2C 79 2C 0D 0A 47 43 49 2C 30 36 31 65 63 63 33 33 62  
63 63 34 31 31 64 65 38 30 39 34 30 30 31 34 31 63 32 36 66 36 39 30  
0D 0A 0D 0A 0A 80 06 00 04 00 00 00 03 80 B4 42 04 67 74 64 01 80 AC  
49 41 4D 2C 0D 0A 50 52 4E 2C 69 73 64 6E 2A 2C 2C 4E 45 54 35 2A 2C  
0D 0A 55 53 49 2C 72 61 74 65 2C 63 2C 33 2C 63 2C 31 0D 0A 55 53 49  
2C 6C 61 79 31 2C 61 6C 61 77 0D 0A 54 4D 52 2C 30 32 0D 0A 43 50 4E  
2C 30 32 2C 2C 31 2C 39 35 34 31 38 0D 0A 43 47 4E 2C 30 34 2C 2C 31  
2C 79 2C 34 2C 32 32 31 35 39 38 31 30 37 30 37 0D 0A 43 50 43 2C 30  
39 0D 0A 46 43 49 2C 2C 2C 2C 2C 2C 2C 79 2C 0D 0A 47 43 49 2C 30 36  
31 65 63 63 33 33 62 63 63 34 31 31 64 65 38 30 39 34 30 30 31 34 31  
63 32 36 66 36 39 30 0D 0A 0D 0A |<CLID::StandAloneCluster><NID:: 
192.168.13.200><LVL::State Transition><MASK::0040>
10/20/2009 17:28:17.105 CCM|ProcessH225Message::decodeUuie ** ERROR   
rc=4
D0081S: End of input reached before message was fully decoded; check  
PDU #5 'H323-UserInformation'.
|<CLID::StandAloneCluster><NID::192.168.13.200><LVL::State  
Transition><MASK::0100>

</SNIP>

A successful call from an ISDN Line looks like this:

<SNIP>

10/20/2009 14:55:38.197 CCM|In  Message -- H225SetupMsg -- Protocol=  
H225Protocol|<CLID::StandAloneCluster><NID:: 
192.168.11.200><LVL::Significant><MASK::0040>
10/20/2009 14:55:38.197 CCM|Ie - H225BearerCapabilityIe -- IEData= 04  
04 88 18 86 A5 |<CLID::StandAloneCluster><NID:: 
192.168.11.200><LVL::State Transition><MASK::0040>
10/20/2009 14:55:38.197 CCM|Ie - Q931DisplayIe -- IEData= 28 22 43 69  
73 63 6F 20 55 6E 69 66 69 65 64 20 4D 65 65 74 69 6E 67 50 6C 61 63  
65 20 45 78 70 72 65 73 73 |<CLID::StandAloneCluster><NID:: 
192.168.11.200><LVL::State Transition><MASK::0040>
10/20/2009 14:55:38.197 CCM|Ie - H225CallingPartyIe -- IEData= 6C 04  
81 37 37 38 |<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State  
Transition><MASK::0040>
10/20/2009 14:55:38.197 CCM|Ie - Q931CalledPartyIe -- IEData= 70 04 B1  
37 33 31 |<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State  
Transition><MASK::0040>
10/20/2009 14:55:38.197 CCM|Ie - H225UserUserIe -- IEData= 7E 00 A7 05  
20 B8 06 00 08 91 4A 00 05 02 01 00 AA B4 21 00 43 00 69 00 73 00 63  
00 6F 00 20 00 55 00 6E 00 69 00 66 00 69 00 65 00 64 00 20 00 4D 00  
65 00 65 00 74 00 69 00 6E 00 67 00 50 00 6C 00 61 00 63 00 65 00 20  
00 45 00 78 00 70 00 72 00 65 00 73 00 73 01 80 01 01 00 A6 40 C0 A8  
0B C8 06 B8 00 66 C1 90 36 5D 0A 42 1F 14 4A BB D8 31 16 97 85 00 D5  
0D 98 38 07 00 00 00 00 00 00 00 11 00 4A 9C 06 B3 AE BC DE 11 80 18  
00 21 5A BB 4C 7A 01 80 01 00 01 00 01 00 01 00 01 40 01 00 01 00 01  
00 10 80 01 00 |<CLID::StandAloneCluster><NID:: 
192.168.11.200><LVL::State Transition><MASK::0040>
10/20/2009 14:55:38.197 CCM|MMan_Id= 0. (iep=  0 dsl=  0 sapi=  0 ces=  
0 IpAddr=36d40ec3 IpPort=62813)|<CLID::StandAloneCluster><NID:: 
192.168.11.200><LVL::State Transition><MASK::0040>
10/20/2009 14:55:38.197 CCM|IsdnMsgData1= 08 02 7E 39 05 04 04 88 18  
86 A5 28 22 43 69 73 63 6F 20 55 6E 69 66 69 65 64 20 4D 65 65 74 69  
6E 67 50 6C 61 63 65 20 45 78 70 72 65 73 73 6C 04 81 37 37 38 70 04  
B1 37 33 31 7E 00 A7 05 20 B8 06 00 08 91 4A 00 05 02 01 00 AA B4 21  
00 43 00 69 00 73 00 63 00 6F 00 20 00 55 00 6E 00 69 00 66 00 69 00  
65 00 64 00 20 00 4D 00 65 00 65 00 74 00 69 00 6E 00 67 00 50 00 6C  
00 61 00 63 00 65 00 20 00 45 00 78 00 70 00 72 00 65 00 73 00 73 01  
80 01 01 00 A6 40 C0 A8 0B C8 06 B8 00 66 C1 90 36 5D 0A 42 1F 14 4A  
BB D8 31 16 97 85 00 D5 0D 98 38 07 00 00 00 00 00 00 00 11 00 4A 9C  
06 B3 AE BC DE 11 80 18 00 21 5A BB 4C 7A 01 80 01 00 01 00 01 00 01  
00 01 40 01 00 01 00 01 00 10 80 01 00 |<CLID::StandAloneCluster><NID:: 
192.168.11.200><LVL::State Transition><MASK::0040>
10/20/2009 14:55:38.197 CCM|value H323-UserInformation ::= | 
<CLID::StandAloneCluster><NID::192.168.11.200><LVL::State  
Transition><MASK::0100>
10/20/2009 14:55:38.199 CCM|SPROCRas - {
   h323-uu-pdu
   {
     h323-message-body setup :
       {
         protocolIdentifier { 0 0 8 2250 0 5 },
         sourceAddress
         {
           dialedDigits : "778",
           h323-ID : "Cisco Unified MeetingPlace Express"
         },
         sourceInfo
         {
           mc TRUE,
           undefinedNode TRUE
         },
         destinationAddress
         {
           dialedDigits : "731"
         },
         destCallSignalAddress ipAddress :
           {
             ip 'C0A80BC8'H,
             port 1720
           },
         activeMC FALSE,
         conferenceID '66C190365D0A421F144ABBD831169785'H,
         conferenceGoal create : NULL,
         callType pointToPoint : NULL,
         sourceCallSignalAddress ipAddress :
           {
             ip '00000000'H,
             port 0

</SNIP>

/Robert










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