[cisco-voip] iDivert behavior to an administrative defined number?

Beck, Philipp pbeck at ins.hsr.ch
Wed Oct 21 09:21:51 EDT 2009


Hi Chris, 
this would be a solution. But how can I then configure the voice mail button on the Phone. Is this not taking the same configuration then ?

Thanks
Philipp

-----Original Message-----
From: Chris Ward (chrward) [mailto:chrward at cisco.com] 
Sent: Mittwoch, 21. Oktober 2009 15:19
To: Beck, Philipp; Cisco-voip
Subject: RE: [cisco-voip] iDivert behavior to an administrative defined number?

Hi Philipp,

All you need to do is setup a new VM Profile with a different Pilot
number to be whatever the co-workers number is. That should direct the
call as you want it. You also need to check the CSS in the VM
profile/Pilot so that the call can make it there.

-Chris

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Beck, Philipp
Sent: Wednesday, October 21, 2009 7:00 AM
To: Cisco-voip
Subject: [cisco-voip] iDivert behavior to an administrative defined
number?

Hi all,
my costumer is asking if it is possible to use the iDivert functionality
but not to the Voice mail number.
The costumer would like to make this for teams. If one is called from a
person he knows that he spoke to his workmate he would like to divert
the call immediately to his workmate.
Is there a possibility to change the number iDivert is using? Or is it
possible to define a new softkey which will have almost the same
behavior except the different divert to number?
Any hints are appreciated.

Thanks
Philipp

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