[cisco-voip] ARC Enterprise Phrase - Supported formats

[Karen Cheng]

Hey guys,

Just wondering whether anyone knows the supported audio formats for ARC Enterprise Voice Phrases?

I'm setting up some new phrases but  I have some pre-recorded phrases that are recorded in:


*         Bit Rate - 768K

*         Audio Sample Size - 16bit

*         Channels - mono

*         Audio sample rate - 48kHz

*         Audio Format - PCM

Now I realise that those files are not going to be supported but if I convert them to:


*         Bit Rate - 128K

*         Audio Sample Size - 16bit

*         Channels - mono

*         Audio sample rate - 8kHz

*         Audio Format - PCM

It sounds really crap and not what the client is after....so I was wondering whether there was a higher sample rate that would be supported that would not sound too bad after conversion?

No trouble if there ins't....I'll just have to get it re-recorded.

Regards

Karen Cheng
Network Engineer - ICT
Thiess Business Services

Thiess Pty Ltd
179 Grey Street | South Bank QLD 4101
T +61 7 3002 9807
F +61 7 3002 9829
M 0437 549 439
www.thiess.com.au<http://www.thiess.com.au/>


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