[cisco-voip] PSAP sees Billing Telephone Number, not DID associated with phone

[Jeff Garvas]

We have this exact problem with Windstream in Nebraska.   It (PS-ALI) was a
tarrifed issue that they wouldn't back down on, and based on the charges and
the size of the facility we decided to simply mask all outbound calls that
were for 911 to use the BTN.    I think we actually had them do it since
they offered to do it for free.

Translations saw everything properly, but the PSAP wasn't getting the proper
address information at all.  The other DIDs were going to the default PSAP
and actually getting routed to a neighboring county 911 center.



On Fri, Oct 30, 2009 at 6:14 PM, Scott Voll <svoll.voip at gmail.com> wrote:

> NO. the reason this happens is that you have not purchased the PS-ALI
> service.
>
> With out the PS-ALI service it will default to your billing number.  Which
> as an Address associated to it.
>
> if you want your DID's to go out...... you have to have the PS-ALI service
> and have setup the DID's to a location with the service.
>
> If you're going to go that far........ I would look at CER or 911enable or
> Redsky.
>
> Otherwise....... as Cisco would say....... working as designed (by the
> telcos)
>
> Hope that helps.
>
> Scott.
>
> On Fri, Oct 30, 2009 at 1:49 PM, Lund, John C. <LUNDJC at uwec.edu> wrote:
>
>>  Hi,
>>
>>
>>
>> We purchased a PRI (Cisco 2851 Gateway) from ATT, and while testing I find
>> out the PSAP only sees the BTN when I make a test 911 call.  I called the
>> ATT trouble line and they told me they never block the calling number and
>> that it is configurable on each PBX.
>>
>>
>>
>> Are they correct and is it a setting I can change to allow the PSAP to see
>> individual DIDs?
>>
>>
>>
>> CUCM 7.02
>>
>> 2851 MGCP
>>
>> NM-4VWIC-MBRB / VWIC2-1MFT-T1E1-T1
>>
>>
>>
>>
>>
>>
>>
>> Thanks,
>>
>>
>>
>> John
>>
>>
>>
>>
>>
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>>
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>>
>>
>
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