[cisco-voip] Unity Connection Partitions and SS

Tue Sep 1 08:18:01 EDT 2009

All,

What I ended up doing was to have a separate Phone System for each of my
sites even though they are within the same UCM Cluster.

The drawback with this is that I have had to split up my ports to
balance them out across the Phone Systems.

I have the same number to access Unity from all sites but as users here
are aware of the inter-office dialling digits this  removes any issues
of attempting to log on to the wrong "System"

So far it seems fine but I do not like the fact I have had to split the
ports up as I may have to juggle with it in the future depending on
specific usage at various office.  This is a solution which TAC and I
came up with after many conversations.

Thanks for the help

Chris

-----Original Message-----
From: Michael Back [mailto:Michael.Back at nisd.net] 
Sent: 19 August 2009 17:35
To: Lewis, Chris
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Unity Connection Partitions and SS

When I looked into partitions and ss, I knew we would have problems if
someone from site A was at site B for some reason and wanted to access
their voice mail.  I am sure Unity would need some special routing for
that to work properly or maybe a dedicated extension for each site to
get messages remotely.  So essentially, we could have cleaned up UCM but
we would have added complications to Connection.  I am curious to see
what you come up with though...

MB

>>> "Lewis, Chris" <Chris.Lewis at magnetar.com> 8/19/2009 10:49 AM >>>
Ah OK.

I have that for Unity currently but want to remove the 3 digit codes
we
use and the masks on the VM Profiles.

Thanks for the into though.  I am pushing TAC for more so will let you
guys know how it goes.

Thanks

Chris

-----Original Message-----
From: Michael Back [mailto:Michael.Back at nisd.net] 
Sent: 19 August 2009 16:46
To: Lewis, Chris; Pat Hayes
Cc: cisco-voip at puck.nether.net 
Subject: RE: [cisco-voip] Unity Connection Partitions and SS

Our sites all have a three digit code, for example 001, and we
duplicate
all 31XX extensions.  For site 001 I create a voice mail profile that
will be used only by phones with in the 31XX range.  The voice mail
box
mask for the voice mail profile is set to add the three digit site
code.
 So the mask for my 001 site would be 001XXXX.  In Connection, all my
overlapping DNs are seven digits.  So at site 001, extension 3101
would
be extension 0013101 in Unity.  Everything is in the same partition on
each cluster.  We have been doing it this way far awhile and have had
no
problems.  For 4 sites, this should be fairly easy to set up.  You can
probably use bulk edit to prepend any site code you like in Unity, and
use BAT to change the extension voice mail profiles in UCM.

Hope this helps,
>>> "Lewis, Chris" <Chris.Lewis at magnetar.com> 8/19/2009 8:55 AM >>>
Would you mind explaining how you did this please?

Thanks

Chris

-----Original Message-----
From: Michael Back [mailto:Michael.Back at nisd.net] 
Sent: 19 August 2009 14:53
To: Lewis, Chris; Pat Hayes
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity Connection Partitions and SS

If you are trying to set up a true multi-tenant system then partitions
and ss will probably be necessary.  If you are just trying to work out
a
solution for the overlapping DNs then you don't need to worry about
the
partitions and ss.  We have more than 100 sites with overlapping DNs
and
do not use partitions or ss.  I considered it when we started
implementing Connection 7, but it seemed more trouble than it was
worth.

MB

Mike Back
VoIP Systems Administrator
Northside ISD
(210) 397-7737
michael.back at nisd.net 

>>> "Lewis, Chris" <Chris.Lewis at magnetar.com> 8/19/2009 4:37 AM >>>
Hi Pat,

Sorry for the delay,  I have been away.

I agree with what you are saying and this does work for different
Phone
Systems.  The issue with when using the Voice Ports.  I have set up
forwarding rules on for the voice ports but when you set it up with
more
that one Port for the Routing Rule the call does not get forwarded to
the Specific Mailbox.

Chris

-----Original Message-----
From: pat at wcyv.com [mailto:pat at wcyv.com] On Behalf Of Pat Hayes
Sent: 07 August 2009 16:29
To: Lewis, Chris
Cc: lelio at uoguelph.ca; cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Unity Connection Partitions and SS

For a true multi-tenant install like this, you need to route by port
or phonesystem. For example, create a separate phone system (and
associated ports) for each site, point your pilots to line groups
containing just those ports, and setup forwarding routing rules with
the appropriate SS for each site.

On Fri, Aug 7, 2009 at 10:12 AM, Lewis,
Chris<Chris.Lewis at magnetar.com>
wrote:
> It shows the dialled number rather than the pilot number.
>
> Tac are stumped btw. :-)
>
> ________________________________
> From: Lelio Fulgenzi
> To: Lewis, Chris
> Cc: cisco-voip at puck.nether.net 
> Sent: Fri Aug 07 09:02:03 2009
> Subject: Re: [cisco-voip] Unity Connection Partitions and SS
> What does the remote port status monitor say? It should tell you the
dialed
> pilot number. I haven't tried it my self (the forwarding rule
config)
but it
> seems like that would be the way.
>
> It might be TAC time.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G
2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Chris Lewis" <Chris.Lewis at magnetar.com>
> To: lelio at uoguelph.ca 
> Cc: cisco-voip at puck.nether.net 
> Sent: Friday, August 7, 2009 9:56:01 AM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] Unity Connection Partitions and SS
>
> Tried it.
>
> That works for direct routing - ie sign in - but for forward routing
it
> doesn't work.
>
> ________________________________
> From: Lelio Fulgenzi
> To: Lewis, Chris
> Cc: cisco-voip at puck.nether.net 
> Sent: Fri Aug 07 08:49:14 2009
> Subject: Re: [cisco-voip] Unity Connection Partitions and SS
>
> your forward routing rules allow you to set a calling search space
based on
> the pilot you have forwarded to. it's the dialed number. not the
best
> terminology, it should say "forwarded target" or something like
that.
>
> try that out if you haven't already, or let us know if you have.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G
2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> "Bad grammar makes me [sic]" - Tshirt
>
>
> ----- Original Message -----
> From: "Chris Lewis" <Chris.Lewis at magnetar.com>
> To: cisco-voip at puck.nether.net 
> Sent: Friday, August 7, 2009 3:11:53 AM GMT -05:00 US/Canada Eastern
> Subject: [cisco-voip] Unity Connection Partitions and SS
>
> Has anyone set up UC utilising Partitions and SS?
>
>
>
> I am trying to do the following:
>
>
>
> 4 separate sites with overlapping DNs.
>
>
>
> I have setup UC with separate Partitions and SS.  Added DNs to their
> respective Partitions.  Set up Direct Routing Rules to allow the DN
to dial
> UC - I have separate Pilot Numbers as per Cisco docs.
>
>
>
> The issue is when you try to dial the DN and have it forwarded to
vmail.
> These use forward routing rules and due to the CallerID not being
recognised
> as Vmail ID (IE Pilot number) they fail.
>
>
>
> Has anyone successfully managed to get this sort of scenario
working?
>
>
>
> Thanks
>
>
>
> Chris
>
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