[cisco-voip] MWI Will Not Turn off - Unity Connection 7.0.2

[Damien Ball]

Yeah.  I tried that and it turns off.  The problem is that it doesn't  
stay off.  It turns back on no more than 1-2 minutes afterwards.   
Pretty much by the time I walked out of his office to the front door  
(about 3-4 offices away) he yelled that the "d*mn" light was back on.
--
Damien Ball
Network Engineer
Granville County Schools
101 Delacroix Street
Oxford, NC  27565
Email:  balld at gcs.k12.nc.us
Office:  919-690-2339
Fax:      919-690-2338

On Sep 1, 2009, at 12:12 PM, Lemon wrote:

> On Tue, Sep 1, 2009 at 5:07 PM, Damien Ball<balld at gcs.k12.nc.us>  
> wrote:
>> I tried resetting it on the user (just disabling and enabling it),  
>> i've also
>> tried, from the PhoneSystem Integration menu, Checking "Force All  
>> MWIs Off
>> for this Phone System, then running a MWI Sync for the entire phone  
>> system.
>>  I still get the same results.
>> My last ideas was to tell the user to write down any needed voice  
>> messages
>> so that I could recreate his account.
>
> can they dial the MWI Off number?
>
> thnx
> charl