[cisco-voip] CP-7960 Cannot display greek characters even when Greek locale is loaded]]

[Wes Sisk]

Hi Anthony,

Just verifying. Clearly something is different between the 2 models of 
phones.  I just want to verify things are as correct as possible so the 
phones have the best opportunity for success.

Given this we will need clarification if the 7960 phones support locales 
for ip phone services.  Best next step is a TAC case or post to the 
phone services developer community:
http://developer.cisco.com/web/ipps

/Wes

On Wednesday, September 16, 2009 10:12:27 AM, Anthony Kouloglou 
<akoul at dataways.gr> wrote:
> Hi Wes,
> we send the correct headers.
> Our programmer is quit sure about this!
> Otherwise, would it work on the 7941G-GE?
>
> -----------------------------------------------------
> Date: Wed, 16 Sep 2009 14:05:04 GMT
> Server: Apache/2.2.4 (Unix) DAV/2
> P3P: CP="NOI ADM DEV PSAi COM NAV OUR OTRo STP IND DEM"
> Cache-Control: private
> Connection: close
> Expires: -1
> Content-Length: 13
> Content-Type: text/html; charset=utf-8
> -----------------------------------------------------
> 200 OK
>
>
>
>
>>
>> Anthony,
>>
>> In the http header sent from server to phone does the encoding type 
>> match the encoding used for the html body?
>>
>> /wes
>>
>> On Wednesday, September 16, 2009 9:43:06 AM, Anthony Kouloglou 
>> <akoul at dataways.gr> wrote:
>> > Hi Wes,
>> > sorry for not clarifying it.
>> > The application sends a URL to the IP phone and the IPphone 
>> requests > this url which retrieves caller info.
>> >
>> > Thanks
>> > Anthony
>> >
>> > Wes Sisk wrote:
>> >> Can you clarify what you mean by "sent from the web server"?  Are 
>> you >> pushing display elements to the phone via ip phone services 
>> SDK and >> XML?  If so, I believe the encoding type is specified in 
>> the header >> and may affect character rendering.
>> >>
>> >> /Wes
>> >>
>> >> On Wednesday, September 16, 2009 5:16:26 AM, Anthony Kouloglou >> 
>> <akoul at dataways.gr> wrote:
>> >>> Hi,
>> >>> in my voip network i have mostly 7941G-GE devices and 2 CP-7960.
>> >>> I am running CUCMExpress 7.0(1) and 7960s are running 8.1.2 which 
>> is >>> the latest firmware.
>> >>> I use an application for calling name display info. This info is 
>> >>> sent from the web server to the phone and so it displays the name 
>> of >>> the caller.
>> >>>
>> >>>    * 7941s are able to display the display info even when the
>> >>>      characters are UTF-8
>> >>>
>> >>>    * 7060 are showing weird characters. I have tried to sent the
>> >>>      display info in many char sets (also Cp-1253 and ISO-8859-7 as
>> >>>      this the encoding of the phone's web interface when greek 
>> locale
>> >>>      are load on the 7960) but it still shows weird characters.
>> >>>
>> >>> I have also loaded Greek locale support for 7960, it displays the 
>> >>> menus in Greek but the call info that is sent from a web server 
>> is >>> the same!
>> >>>
>> >>> Any help would be appreciated.
>> >>>
>> >>> Thanks
>> >>> Anthony
>> >>> _______________________________________________
>> >>> cisco-voip mailing list
>> >>> cisco-voip at puck.nether.net
>> >>> https://puck.nether.net/mailman/listinfo/cisco-voip
>> >>
>>