[cisco-voip] UCCX Agent/Supervisor License Question

[Matthew Loraditch]

Thanks all


Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

From: Rasim Duric [mailto:rduric at uoguelph.ca]
Sent: Tuesday, September 22, 2009 3:26 PM
To: Matthew Loraditch
Subject: RE: [cisco-voip] UCCX Agent/Supervisor License Question

2 licenses, one for the supervisor and one for the agent.

Rasim Duric
Network Analyst (CCS)
University of Guelph
Guelph, N1G 2W1, ON
519-824-4120x53146
rduric at uoguelph.ca

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: September-22-09 3:12 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX Agent/Supervisor License Question

Does a supervisor who also simultaenously logins to the agent software consume 1 or 2 licenses?


Matthew Loraditch
1965 Greenspring Drive
Timonium, MD 21093
support at heliontechnologies.com<mailto:support at heliontechnologies.com>
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com<http://www.heliontechnologies.com>
Support Issue? Email support at heliontechnologies.com<mailto:support at heliontechnologies.com> for fast assistance!

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