[cisco-voip] Web Chat UCCX

[Voice Noob]

Anything guys? Are we SOL on web based agent chat for UCCX? 

 

From: Voice Noob [mailto:voicenoob at gmail.com] 
Sent: Tuesday, September 29, 2009 8:17 AM
To: 'Scott Voll'
Cc: 'cisco-voip at puck.nether.net'
Subject: RE: [cisco-voip] Web Chat UCCX

 

Yes I have Premium. E-mail and outbound dialer are in Premium but not any
web integration to queue chat users that I can find.

 

From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Monday, September 28, 2009 5:53 PM
To: Voice Noob
Subject: Re: [cisco-voip] Web Chat UCCX

 

Got UCCx Premium?  My understanding is that is where it went.

 

Scott

On Mon, Sep 28, 2009 at 3:32 PM, Voice Noob <voicenoob at gmail.com> wrote:

Now that WIM is EOL/ EOS what options do I have for adding a chat option to
our website and integrating it into our UCCX call center? 

 

 


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