[cisco-voip] QoS and Microsoft OCS

[Scott Voll]

Agreement with Ed.

In education (maybe more verticals) people are (we included) moving from
Unity to Exchange 2010 for UM.  Exchange 2010 is really cool with the speech
to text feature.  and I get most of it covered under my Microsoft Site
licensing vs huge maintenance cost from Cisco.  I've been screaming at Cisco
since one of my schools moved to UM exchange 2007 about 3 years ago about
costs...... Cisco has not moved so we are in the process of moving.

as for CUPS vs OCS we have been using OCS (again largely covered under M$
site licensing) for IM / presence and loving it.  we will be looking at
adding the cisco Cookie - moc (or however they spell it) to integrate cisco
CM with OCS.  From my understanding...... most people like OCS better then
CUPS for features.  YMMV.

as for Call control I still like CM for the price (haven't had the talk with
my AM about UCL) and Contract center express has helped us with all the
reporting.  CER is a good product also.  If price were no object thou, I
would go with 911enable.  but since price is...... CER works fine.

just my 2 cents

Scott

On Mon, Apr 5, 2010 at 7:13 AM, Jeffrey Ollie <jeff at ocjtech.us> wrote:

> On Mon, Apr 5, 2010 at 8:39 AM, Matt Slaga (US)
> <Matt.Slaga at us.didata.com> wrote:
> >
> > With this said, the next release of OCS (now called ‘MCS’) will be a much
> closer peer-level with Cisco on the voice side.  For now though, the best of
> both worlds can be found in integration of the two.
>
> I'm curious... we have had CallManager/Unity/Contact Center Express in
> use for several years (although we don't take advantage of as many
> features as we could).  We also have Exchange (2003, soon to be 2010)
> for our main mail system (our Unity server is in a separate AD
> forest/exchange store although that's likely to change).  There's been
> some push by our Exchange people to implement some of the OCS
> functionality for our users.
>
> Is there really a benefit to going with OCS vs using what we have with
> Cisco and maybe adding a CUPS server?  The promised XMPP integration
> in CUPS 8 looks very interesting to me.  I also need to implement
> Cisco Emergency Responder soon too.
>
> --
> Jeff Ollie
>
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