[cisco-voip] Connection Broadcast messages and Code Yellowalarm

STEVEN CASPER SCASPER at mtb.com
Tue Apr 13 10:34:20 EDT 2010


I think what happened was a user tried to address a message to an Allision but unfortunately selected the All Voice Mail Users System Distribution List. I am thinking that  if I moved this System DL to a new partition that users do not have in their Calling Search Space this would eliminate the potential for accidental  access. 
 
Steve

>>> STEVEN CASPER <SCASPER at mtb.com> 4/12/2010 11:59 AM >>>
Thanks for the reminder, I had forgotten about the MWI issue. Funny thing is we have our MWI ports throttled back because we had this issue when a nightly MWI synch was run. Maybe a combination of normal Monday morning call processing and the MWI/Voice mail retrievals associated with the broadcast pushed it over the edge. 
 
Steve

>>> Lelio Fulgenzi <lelio at uoguelph.ca> 4/12/2010 11:44 AM >>>
Wes commented on a similar situation we had not too long ago.

I think it came down to reducing the number of ports that can do MWIs and lowering the frequency of sending those MWIs out.

A search of the archives will point you in the right direction.

http://cisco-voip.markmail.org/search/?q=MWI connection#query:MWI connection+page:1+mid:f6fpgia4hhz4x7du+state:results

http://cisco-voip.markmail.org/search/?q=MWI connection#query:MWI connection+page:3+mid:pxfbcg2uiofgvslw+state:results

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)


----- Original Message -----
From: "STEVEN CASPER" <SCASPER at mtb.com>
To: cisco-voip at puck.nether.net 
Sent: Monday, April 12, 2010 11:35:19 AM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] Connection Broadcast messages and Code Yellow alarm

 We had a user inadvertently send a  Unity Connection Broadcast message to the entire company. This caused a 25 minute rolling Code Yellow condition on one of our primary Call Manager subscribers. Any ideas how to throttle this condition? 
 
Thanks
Steve 
 
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