[cisco-voip] CUCM 7.1(3a) ATA Box rejected

Robert Kulagowski rkulagow at gmail.com
Tue Apr 13 11:03:35 EDT 2010


> we plan the upgrade of our Callmanager Cluster from 4.2(3) to 7.1(3a).
> We have some ATA Boxes attached to the CallManager. We tried the upgrade in
> our lab and found out, that most of the ATA Boxes updatetd itself fine.
> However one Box appears as "Rejected" in the ccmadmin Device Pages. I did a
> factory reset, but the ATA box is still rejected.
>
> Has anyone an idea why? Other ATA Boxes with the same HW typ are up and
> running.

Have you checked the archives of this list?  I'm pretty sure that
you'll see that there's an issue with the firmware of the ATA needing
to be on 3.2.4 _before_ the upgrade to 7.1.3(a).


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