[cisco-voip] Sending a tone after pickup, before voice

[Ryan Ratliff]

CUAE is server dedicated to custom scripting for voice applications.  I don't even know if an IPCC script could do what you need, I mentioned it because of it's ability to do custom scripts.

-Ryan

On Apr 29, 2010, at 2:46 PM, Madziarczyk, Jonathan wrote:

> Yeah, the touchtones would be a great idea.  The question is, can ATA’s participate in a multicast stream?
>  
> I’m not really familiar with CUAE, I can spell it… What would this do for me?  IPCC is an interesting idea, but I’m not sure it would be the best solution for us, but maybe as a last resort.
>  
> JonM
>  
> From: Ryan Ratliff [mailto:rratliff at cisco.com] 
> Sent: Thursday, April 29, 2010 1:04 PM
> To: Brantley Richbourg
> Cc: Madziarczyk, Jonathan; cisco-voip at puck-nether.net
> Subject: Re: [cisco-voip] Sending a tone after pickup, before voice
>  
> If the ATAs can participate in a multicast stream then this could easily be accomplished by a 3rd party product, CUAE, or even possibly a good IPCC script.   You could also have a script that records the message, then plays it back via 5 separate calls to each PA where it plays the recording (inserting the tone beforehand).
>  
> -Ryan
>  
> On Apr 29, 2010, at 1:31 PM, Brantley Richbourg wrote:
> 
> 
> To send a tone, just dial some digits that.  For example, we dial 8100, then 0, then 91379137.  8100 is the extension, 0 tells the paging system to turn on, and then 91379137 plays over the intercom to get attention.  We set a speed dial at the front desk that they use to page someone.
>  
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Madziarczyk, Jonathan
> Sent: Thursday, April 29, 2010 1:21 PM
> To: cisco-voip at puck-nether.net
> Subject: [cisco-voip] Sending a tone after pickup, before voice
>  
> These are the kinds of random requests I get J
>  
> Currently we’ve got 5 individual buildings with 5 separate PA systems (tied to VoIP using 5 ATA 186 and 5 Viking RAD-1a devices to pickup on ring).  Currently they are used only for in-house paging (a 4digit extension on the ATA with a translation pattern, unique to each building, tied to the phones for 1digit dialing)  They now want to be able to call in from a central place and connect to all PA systems simultaneously.  On top of that, they want to play a loud tone of some kind over the PA before the Central voice statement comes over the PA.  Think navy whistle followed by “now hear this, now hear this, everyone report to location X for a briefing”.
>  
> Ideas?
>  
> I’m pretty sure a broadcast hunt group won’t work since the first RAD1A to pickup will stop all the others from picking up (unicast, not multicast).  If this can’t be done with build in Cisco CUCM options, can something like this be attained via a 3rd party product, like Berbee’s product?
>  
> JonM
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