[cisco-voip] CUCM 8.0 feature question

James Buchanan jbuchanan at ctiusa.com
Wed Aug 4 22:50:25 EDT 2010


Hello,

 

The new Cisco-branded ARC console is a completely different product from
the old Cisco Attendant Console. It runs on its own server and no export
is possible. 

 

The new console does not include speed dial lists in the same sense as
the old Attendant Console does anyway, so exporting it would do you no
good.

 

Cisco/ARC have done a good job of providing free demos to partners at
least. www.cisco.com/go/ac has the details on this. I strongly recommend
looking at the new product prior to purchasing it because it is nothing
like the old product. Depending upon how you were using the old product,
you may not find it to be the correct solution. 

 

Thanks,

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com> 

CCIE #25863, Voice



 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Voll
Sent: Wednesday, August 04, 2010 5:59 PM
To: Peer Kohlstetter
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CUCM 8.0 feature question

 

The Arc or Cisco rebrand both could be brought up before your upgrade.

 

Don't know of any tools to migrate thou.

 

YMMV.

 

Scott

On Wed, Aug 4, 2010 at 3:22 PM, Peer Kohlstetter
<kohlstetter at blue-networks.de> wrote:

Hi everybody,

 

do somebody have experience with the migration from the old AC to the
now version in 8.x?

 

Is an export of all settings in the old version and an import in the new
version possible?

 

Are there some tools existing for the migration?

 

Or must we make all settings and entries in the AC new after the update
to version 8.x?

 

Are the new version also supporting CCM 6.x? This would make it possible
to do the AC migration before the Software Update on the CCM.

 

We are also planning a update to 8.x and the customer is also using the
AC. A lot of questions. J

 

Best regards,

 

Peer

 

 

Von: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] Im Auftrag von Scott Voll
Gesendet: Mittwoch, 4. August 2010 23:26
An: Robert Singleton
Cc: cisco-voip at puck.nether.net
Betreff: Re: [cisco-voip] CUCM 8.0 feature question

 

yes, but you can VM it.

On Wed, Aug 4, 2010 at 1:52 PM, Robert Singleton <rsingleton at morsco.com>
wrote:

On 08/04/2010 03:44 PM, Ed Leatherman wrote:

Cisco is leaving that function to third party vendors. Cisco has the
ARC Console solution on their price list as a separate item, I can't
remember the product name off the top of my head that Cisco uses for
it though. It would be a separate item with it's own server etc now.

 

Oh, goody... ANOTHER server. I presume ARC Console service runs only on
Windows...

Thanks for the info, though!



Robert

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