[cisco-voip] Core Dump File

James.Brown at barclayswealth.com James.Brown at barclayswealth.com
Sun Aug 15 15:18:54 EDT 2010


Neil,
 
If you log into the CUCM CLI, then run these commands, you will glean some useful info for TAC.
 
utils core list - Identifies the Core File
utils core analyze - Generates a Backtrace
 
Hope this helps
 
James.

________________________________

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of O'Brien, Neil
Sent: 15 August 2010 19:25
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Core Dump File



Hi Guys,

I have a call manager buniess edition 7.1.3b that's in pre-production testing and all of a sudden the call manager service restarted itself.  I had RTMT open at the time and got a "core dump file" message. 

I retrieved the core dump file but I've no idea how to read it.

Is this file of any use to anyone apart from TAC?

Thanks in advance,

Neil

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