[cisco-voip] Wireless Headsets with answer button

Fuermann, Jason JBF005 at shsu.edu
Wed Aug 18 15:27:39 EDT 2010


Also, there is an option, “Wireless Headset Hookswitch Control” on the phone config page. At least on the x5’s (don’t have and x2’s to try).

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jobe Gates
Sent: Wednesday, August 18, 2010 1:46 PM
To: Matthew Saskin
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Wireless Headsets with answer button

We have 7942's and 62's that don't need a mechanical lifter.

Thanks,
Jobe

On Aug 18, 2010, at 2:25 PM, Matthew Saskin <msaskin at gmail.com<mailto:msaskin at gmail.com>> wrote:
The physical lifters are a limitation of the Cisco IP phones, not the headsets.  If you have newer phones (79x5) with electronic hookswitch control you don't need a mechanical lifter, it can be done electronically.

Matthew Saskin
msaskin at gmail.com<mailto:msaskin at gmail.com>
203-253-9571


On Wed, Aug 18, 2010 at 2:16 PM, Madziarczyk, Jonathan <JMad at cityofevanston.org<mailto:JMad at cityofevanston.org>> wrote:
So these are all physical hookswitch solutions?  You’d think in this day and age of technology….

Yeah, we can get a L50 lifter for the handsets for VXI, we were just trying to avoid the extra cost.

Would a softphone with a USB headset give me more flexibility?  Or is that just asking for trouble…

JM

________________________________
From: Jobe Gates [mailto:jobe at gates-tribe.com<mailto:jobe at gates-tribe.com>]
Sent: Wednesday, August 18, 2010 1:08 PM
To: Fuermann, Jason
Cc: Madziarczyk, Jonathan; cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Wireless Headsets with answer button

We use Plantronics with the wireless hook switch control.

Thanks,
Jobe

On Aug 18, 2010, at 1:52 PM, "Fuermann, Jason" <JBF005 at shsu.edu<mailto:JBF005 at shsu.edu>> wrote:
Yes, you need one of the newer X5 models that allows hook switch control. Then you just have to find an appropriate adapter from your headset vendor.

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Madziarczyk, Jonathan
Sent: Wednesday, August 18, 2010 12:33 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Wireless Headsets with answer button

Hey all,

So we’re looking for some nice wireless headsets that have functionality to pick up the call from the headset (via a button on the earpiece).  Has anyone seen one of these work?

We tried some VXI headsets that they claimed would work if we had “auto-answer” as an option on the phone (which call manager does).  But it just auto answers, they don’t have a choice to ignore the call.

Anyone have anything else they’ve used that works?

JM
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