[cisco-voip] 7921 Batteries and Smartnet

Lelio Fulgenzi lelio at uoguelph.ca
Thu Dec 9 13:01:24 EST 2010


I don't think batteries are covered: 



http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps379/product_data_sheet0900aecd805e315d.html 

Warranty 
Cisco Unified IP Phones are covered by a Cisco standard 1-year replacement warranty. A Cisco SMARTnet® optional service agreement is available for the Cisco Unified Wireless IP Phone 7921G hardware, Desktop Charger, and Multi-Charger only, not for other accessories, such as batteries. 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 



From: "Matthew Loraditch" <MLoraditch at heliontechnologies.com> 
To: "voyp list" <cisco-voip at puck.nether.net> 
Sent: Thursday, December 9, 2010 12:55:29 PM 
Subject: [cisco-voip] 7921 Batteries and Smartnet 




Anybody know if the batteries are covered? Got a phone replaced and it still won’t charge 





Matthew Loraditch, CCVP, CCNA, CCDA 
1965 Greenspring Drive 

Timonium, MD 21093 
support at heliontechnologies.com 
(p) (410) 252-8830 
(F) (443) 541-1593 

Visit us at www.heliontechnologies.com 
Support Issue? Email support at heliontechnologies.com for fast assistance! 


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