[cisco-voip] Call Park Issue
Mike King
me at mpking.com
Thu Dec 16 17:10:12 EST 2010
I seem to have in an issue with Call Park. I've had several users
reporting the following scenario:
Caller A receives call. Caller A parks call (get's park number of
1120) and yells down hall to Caller B to pickup on 1120
Caller B dials 1120 and Get's Caller C's Call. Caller A's call is gone.
The first few time's I've attributed it to Caller A's caller hung up,
and Caller C parked the call there.
But it's happening too regularly (of course not every single time,
otherwise it would be easy to fix) to continue discounting. Also
I've personally witnessed the above scenario, and it all happened in
about 10 seconds. I don't think the caller would have hung up, and
another call been parked in that amount of time.
We usually only have 1 or 2 calls parked at once.
More information about the cisco-voip
mailing list