[cisco-voip] Call Park Issue
Wes Sisk
wsisk at cisco.com
Thu Dec 16 17:27:57 EST 2010
Make sure to define unique Park DNs on each server in the cluster. At
one time you could get unexpected behavior by using the same range of
DN's for park numbers on each server in the cluster.
/Wes
Mike King wrote:
> I seem to have in an issue with Call Park. I've had several users
> reporting the following scenario:
> Caller A receives call. Caller A parks call (get's park number of
> 1120) and yells down hall to Caller B to pickup on 1120
> Caller B dials 1120 and Get's Caller C's Call. Caller A's call is gone.
>
> The first few time's I've attributed it to Caller A's caller hung up,
> and Caller C parked the call there.
>
> But it's happening too regularly (of course not every single time,
> otherwise it would be easy to fix) to continue discounting. Also
> I've personally witnessed the above scenario, and it all happened in
> about 10 seconds. I don't think the caller would have hung up, and
> another call been parked in that amount of time.
>
> We usually only have 1 or 2 calls parked at once.
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