[cisco-voip] Call Park Issue

Adel Abushaev adel.abushaev at gmail.com
Thu Dec 16 17:34:00 EST 2010


Sorry, went by the terminology, call agent meaning pub/subs. if you
have by any mistake (and yes you could!) the same number on multiple
servers, you can get unexpected behaviour, since then it ill matter to
which server in cluster the actual phone is currently registered to.
It might migrate as the link is temporarily down and up, so phones
might end up on different servers and thus have different call park
slots with the same number.

On Thu, Dec 16, 2010 at 2:27 PM, Wes Sisk <wsisk at cisco.com> wrote:
> Make sure to define unique Park DNs on each server in the cluster.  At one
> time you could get unexpected behavior by using the same range of DN's for
> park numbers on each server in the cluster.
> /Wes
>
> Mike King wrote:
>>
>> I seem to have in an issue with Call Park.  I've had several users
>> reporting the following scenario:
>> Caller A receives call.  Caller A parks call (get's park number of
>> 1120) and yells down hall to Caller B to pickup on 1120
>> Caller B dials 1120 and Get's Caller C's Call.  Caller A's call is gone.
>>
>> The first few time's I've attributed it to Caller A's caller hung up,
>> and Caller C parked the call there.
>>
>> But it's happening too regularly (of course not every single time,
>> otherwise it would be easy to fix)  to continue discounting.  Also
>> I've personally witnessed the above scenario, and it all happened in
>> about 10 seconds.  I don't think the caller would have hung up, and
>> another call been parked in that amount of time.
>>
>> We usually only have 1 or 2 calls parked at once.
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>>
>
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