[cisco-voip] Call Park Issue

[Ryan Ratliff]

My bug in fact, CSCtc77181. There is a service parameter to control the behavior but even with it set to true (non default) it isn't 100% exactly like what 6.x and earlier did.

Don't have a CUCM in front of me to verify but I think if you look for Park with the advanced parameters enabled you'll find it.

-Ryan

On Dec 16, 2010, at 5:41 PM, Jason Aarons (US) wrote:

CallManager 7 release notes discusses the Call Park algorithm changes to always re-use the lowest available number, which I think it bad. 4x always incremented the CallPark number with each park. I suspect your seeing this.

There is a bug id, I'd like to see a service parameter where you could set behavior. If you could change the behavior you would know, otherwise you can only attempt to reproduce the problem then gather traces when it occurs.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Thursday, December 16, 2010 5:10 PM
To: Cisco VoIPoE List
Subject: [cisco-voip] Call Park Issue

I seem to have in an issue with Call Park.  I've had several users reporting the following scenario:
Caller A receives call.  Caller A parks call (get's park number of
1120) and yells down hall to Caller B to pickup on 1120 Caller B dials 1120 and Get's Caller C's Call.  Caller A's call is gone.

The first few time's I've attributed it to Caller A's caller hung up, and Caller C parked the call there.

But it's happening too regularly (of course not every single time, otherwise it would be easy to fix)  to continue discounting.  Also I've personally witnessed the above scenario, and it all happened in about 10 seconds.  I don't think the caller would have hung up, and another call been parked in that amount of time.

We usually only have 1 or 2 calls parked at once.
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