[cisco-voip] Cisco Docs conflicts!!!!

Wes Sisk wsisk at cisco.com
Mon Dec 20 08:55:14 EST 2010


CM7.0 shipped with phone load 8.4 which supported SCCPv17.

To avoid v17 you need to go earlier than that.

/Wes

Ahmed Elnagar wrote:
>
> Check red text....which one should we believe:
>
>  
>
> *_CSCte08121 _*
>
>  
>
> Symptoms: Cisco IP phones running firmware that uses SCCP version 17 
> cannot register to SRST/CME-SRST, or will register but not obtain any 
> lines.
>
>  
>
> Conditions: This symptom is observed on Cisco routers with Survivable 
> Remote Site Telephony (SRST) and Cisco IOS Release 15.0(1)XA. This is 
> the first image with SCCP version 17 support for SRST.
>
>  
>
> Workaround: Download the IP phone firmware to a Cisco IOS release 
> image that does not use SCCP version 17. *_For Cisco 79x1/5/2 phones 
> and Cisco 797x phones, this is 8.4 firmware_*. For Cisco 7937 phones, 
> obtain a load prior to 1.4(1).
>
>  
>
> Ref: http://www.cisco.com/en/US/docs/ios/15_1/release/notes/151TCAVS.html
>
>  
>
> *_CSCte08121 Bug Details_*
>
> *_ _*
>
> SRST8.0: 7937, 79x1/5/2 with sccp version 17 would not register to SRST.
>
> Symptoms: Cisco IP phones running firmware that uses SCCP version 17 
> cannot register to SRST/CME-SRST, or will register but not obtain any 
> lines.
>
>  
>
> Conditions: This symptom is observed on Cisco routers with Survivable 
> Remote Site Telephony (SRST) and Cisco IOS Release 15.0(1)XA. This is 
> the first image with SCCP version 17 support for SRST.
>
>  
>
> Workaround: Download the IP phone firmware to a Cisco IOS release 
> image that does not use SCCP version 17. *_For Cisco 79x1/5/2 phones 
> and Cisco 797x phones, this is 8.3 firmware_*. For Cisco 7937 phones, 
> obtain a load prior to 1.4(1).
>
>  
>
> Ref: 
> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121 
> <http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCte08121> 
>
>
>  
>
>  
>
> Best Regards,
>
> Ahmed Elnagar | CCIE#24697 Voice
>
>  
>
> *Networking Team Leader*
>
> Raya IT - Professional Networking Services
>
> Mobile    : +20190016211
>
> Tel          : +20238276000 Ext. 2475
>
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>
> Email      : ahmed_elnagar at rayacorp.com 
> <mailto:ahmed_elnagar at rayacorp.com>
> Address : El Motamayez District - 6th of October
>
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>  
>
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